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Material Handler Lead

Datum: 3-aug-2019

Plaats: Ghlin, BE

Bedrijf: XPO Logistics


XPO Logistics is a top 10 global logistics company. We run our business as one highly integrated network of people, technology and physical assets in 34 countries, with over 89,000 employees and 1,431 locations. We use our network to help customers manage their goods more efficiently throughout their supply chains.

Our company has 3 reporting segments: transportation, logistics and global forwarding.

In Belgium more than 750 enthusiastic employees give every day the best of themselves. This and the continuous will to grow, makes of XPO Logistics a sustainable company.

For the reinforcement of our company in Ghlin we are looking for a:


Operations Supervisor


The Operations Supervisor is responsible for the direct supervision of assigned department or functional groups. Supervises and coordinates activities of workers by determining work procedures, prepares work schedules, and expedites workflow by properly utilizing employees and their hours. Assigns duties and examines work for conformance to policies and procedure. Maintains harmony among workers and resolves personnel issues. Responsible for supervising team or typically non-exempt associates; includes providing training, monitoring work quality, coaching employees on performance and contributing to employee pay decision/changes; responsible for the quality of results produced by the team.



  • Work with DC Logistics Manager (up) and Leads (down) to define requirements for operations and ensure that the implementation of new strategies and initiatives to effectively meet or exceed these requirements as well as customer expectations
  • Actively drives department to success (success defined together with Management)
  • Assigns duties in anticipation of activities and monitors work completion for accuracy
  • Manages performance continually; develops associates by providing training and coaching.
  • Proactively promotes a safe work environment and fosters a positive team dynamic, resolving employee relations issues and administering corrective action as required
  • Lead start-up activities with cross functional teams
  • Responsible for exceeding customer metrics (cost, quality, and responsiveness)
  • Report out, Understand, Analyze, Communicate to team and Management the daily, weekly and monthly performance Metrics, Safety, Cost, Quality, Delivery and Morale (SCQDM)
  • Proactively analyze departmental processes, making improvement suggestions in line with the Lean Philosophy of Continuous Improvement
  • Responsible to make proactive recommendations regarding hiring, terminating, performance evaluations, and promotions.
  • Daily interaction/ communication with internal and external customer is required
  • Identify and prioritize communication (by phone and email)
  • Personnel scheduling to support all shifts and accounts, plan and organize staff workload
  • Maintain documentation of processes that are followed by the department and pro actively identify update requirements
  • Prepare documentation pertaining to account requirements and update as needed to meet changes in customer requirements, and/or changes in processes defined by Menlo Worldwide. XPOLogistics
  • Train associates so an up to date understanding of processes, policies and procedures are maintained.
  • Review processes from the perspective of continuous improvement using the LEAN Philosophy



  • Degree in Logistics or related field preferred. (experience may substitute for education). Understanding of Transportation Operations and Supply Chain Management
  • Strong organizational and time management skills; specifically documentation of all issues, communication with customers
  • Strong systems aptitude and must be proficient in MS Office application, with emphasis on Outlook, Word and Excel.
  • Production and labor planning/optimization
  • Experience with Warehouse Management Systems (WMS) - Material handling equipment and storage medium.
  • Distribution & Inventory management
  • Security and Safety: EH&S and MSDS regulations/compliance knowledge, Safety programs knowledge
  • Planning--Strategic and/or Tactical: generate and communicate metrics reporting, operational execution, quality management system knowledge, LEAN Warehousing, system process / orientation, experience in ERP systems.
  • Personnel Management: knowledge of behavioral interviewing & selection process, delegation and review of work, goal setting
  • Communication: written and verbal skills with peers, subordinates, management and customers, meeting Facilitation.
  • Leadership: exhibits judgment in leading others to objectives, personal ownership and accountability, positive corporate citizen, development of employees, provide challenging and level-appropriate assignment, constructive feedback (delivering and receiving), decision making and problem solving, able to use systematic approach in decision-making, exhibit judgment and understanding of issues, team orientation
  • This position requires 2-4 years managerial experience (Education may substitute for years of experience) providing overall direction, implementation, and continuous improvement of logistics solutions in all phases of warehousing and distribution.



  • Attractive and competitive package
  • Learning environment
  • Able to work in a LEAN organization
  • Experience in a dynamic industry


For further information you can contact department Recruitment, you can reach us by phone on the number +3188-5881000.


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XPO biedt geavanceerde supply chain-oplossingen voor 's werelds meest succesvolle bedrijven, waaronder Disney, Pepsi, L'Oreal, Toyota en vele anderen.  In de regio  Nederland, Belgie en Duitsland opereert XPO Logistics vanuit 30 locaties met het hoofdkantoor gevestigd in Eindhoven. Dagelijks zetten ruim 4.500 medewerkers zich in voor de supply chain uitdagingen van de diverse klanten; hoe verschillend of specifiek deze ook mogen zijn. De onderneming beschikt over meer dan 850.000 vierkante meter opslagruimte en circa 200 voertuigen om alle mogelijke logistieke- en transportactiviteiten te kunnen bewerkstelligen. 

Klanttevredenheid, persoonlijke groei van medewerkers en duurzaamheid staan centraal binnen de bedrijfsfilosofie van XPO Logistics. Vandaag de dag behoort deze ambitieuze onderneming tot de top 3 van Nederlands grootste logistiek dienstverleners.                                                                        

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