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Control Room Lead Technician

Logistics done differently.


Our control room is at the heart of our operation, it keeps our warehouse moving and pumps all the complex signals around to achieve a healthy and efficient way of working. You will be the key to keeping this alive as you lead one of our technical teams to keep us pumping!


After all, this is no ordinary warehouse, this is an M&S warehouse….


As a Control Room Lead Technician, you’ll work 12-hour shifts, 2 weeks on days, 6am – 6pm, then 2 weeks on nights, 6pm to 6am which will equivalate to 42 hours per week. Shift pattern for both is 1st week – Mon, Tues, Fri, Sat & Sun, 2nd week is Wed & Thurs, 7 from 14. Hopefully those numbers haven’t sent your heart racing too much, we promise its less complex than it looks and gives you a great work life balance, pretty unique in a warehouse environment!


Pay, benefits and more:


We’re looking to offer a salary of up to £28,000.00 plus a 5%-night shift allowance (between 10pm & 6am) per annum. In addition, we offer 23 days holiday, as well as the option to buy additional days. You’ll have access to a variety of high street discounts, as well as a cycle to work scheme, a workplace pension and many other perks.


What you’ll do on a typical day:


  • Investigate ad-hoc issues, support operations with technical knowledge, support identifying issues and solutions
  • Lead a team of technicians to deliver operational support and resolution.
  • Test functionality on live to ensure performance is as required and Support Incident management desk with more detailed investigations
  • Support the Control Room team with training and detailed technical knowledge
  • Maintain positive relationships with all internal and external teams


What you need to succeed at GXO:


  • Be an experienced Team Leader with a technical or IT background.
  • Warehousing experience is not essential but exposure to managing automation flow in similar environments such as production/manufacturing would be advantageous.
  • You will thrive in a fast-paced environment and be able to problem solve and think on your feet. Be a resilient, logical & technical minded person.
  • With a high degree of computer literacy, strong in MS Excel. Knowledge of a WMS system or Kisoft – advantageous but not essential, we can teach you all you need to know!


Be part of something big.


GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here. 

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