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Technical Support Officer

Want some excitement in your life? Would you like to work with the latest technology in a fast-paced business where two days a rarely the same? This could be the role for you. We are looking to recruit a passionate, approachable and customer-focused Technical Support Officer to join our  team in Manchester for Greene & King.

 

Pay, benefits and more:

 

We’re looking to offer a salary that is negotiable due to experience. In addition, we offer 25 days holiday plus bank holidays, as well as the option to buy additional days. You’ll have access to a variety of high street discounts, you’ll also receive 33% discount on all food and drink at all Greene King outlets, as well as a cycle to work scheme, a workplace pension, and many other perks. 

 

 

What you’ll do on a typical day:

 

  • Day to day maintenance of operational and financial KPI suite to ensure business and customer requirements are achieved 

  • Providing out of hours systems support 

  • Ensure issue logging process is adhered to through to issue resolution 

  • Ensure third parties resolve/deliver systems related issues/solutions within agreed SLA

 

What you need to succeed at GXO:

 

  • Advanced PC skills including Microsoft Office applications 

  • Knowledge of PC Hardware 

  • Good knowledge of creating and interrogating spreadsheets 

  • Ability of interpreting data 

  • Development and understanding of KPIs 

  • Operational knowledge of warehouse management systems within FMCG 

 

Be part of something big.

 

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here. 


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