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Carrier Manager

Datum: 5-jun-2019

Plaats: Eindhoven, NL

Bedrijf: XPO Logistics

For the reinforcement of our Control Tower Team in Eindhoven, we are looking for a:  

 

CARRIER MANAGER 


THE JOB: The Carrier Manager BENEGE will serve as the primary point of contact to the carriers and will be responsible for building relationships, measuring performance and driving service improvements. This role requires strong integration with Key Account Managers within BU’s and owns the strategic and tactic relationship with carriers. You will report to the Operations Director BeNeGe. 

  • Establish and grow relationships with carriers, including conducting business reviews and identifying opportunities for additional collaboration.
  • Create KPI dashboard with useful metrics to follow up carriers and fix MBR’s/QBR’s to identify issues, thinking critically, seeking input to determine the best course of action, and implementing solutions.
  • Manages carrier rates, lane bids and maintains master rate file.
  • Publish and interpret carrier scorecards and service metrics.
  • Research new carriers in the marketplace, generate leads, and qualify new carrier relationships.
  • Act as carrier escalation point to assist with the resolution of any open issues and implementations. 

 
YOUR SKILLS: To be successful in this role the individual must possess strong relationship building capabilities, strong communication skills, a broad understanding of customer requirements, service metrics and the European transportation industry. 

  • Bachelor’s Degree or equivalent customer-facing experience required.
  • Excellent in Dutch and English verbal and written communication skills. Additional language (German, French…) is an asset.
  • Strong procurement negotiation, conflict resolution, problem solving, and analytical skills.
  • Vast experience in procurement of European road transportation.  
  • Proficiency in Microsoft Office products (Excel, Word, PowerPoint). 

 
OUR OFFER: XPO Logistics offers you an exciting job, with autonomy and responsibilities, in a rapidly growing multinational. We provide a thorough training, a competitive salary and an interesting package of benefits. 

 

Want to know more about XPO Logistics? Watch the video below or visit our website nl.xpo.com. https://www.youtube.com/watch?v=ZgFyx6njy9c  

A top ten global provider of transportation and logistics services, we run our business as one highly integrated network of people, technology and physical assets across 32 countries, providing cutting-edge supply chain solutions to the world's most successful companies, including Disney, Pepsi, L'Oreal, Toyota and many others.  


XPO Logistics offers advanced supply chain solutions for the world's most successful companies in many sectors; from e-commerce, over food & retail to industrial multinationals. In the BeNeGe region (Belgium, Netherlands and Germany) XPO operates from 30 different sites with the head office located in Eindhoven. 


Every day more than 4,500 employees are responsible for the supply chain challenges of the various customers; how different, challenging or specific they are. We have almost 1,000,000 square meters of storage space and approximately 200 vehicles. 
Customer satisfaction, personal growth of employees and a safe working environment are central to the business philosophy of XPO Logistics. Today we are among the top 10 largest logistics serviceproviders. 

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