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Service Center Manager

Date: Feb 12, 2019

Location: Asheville, NC, US, 28805

Company: XPO Logistics

Logistics done differently.

Do you dream of a career with a global company that’s going places? Fortune Magazine named XPO Logistics among the most admired companies in the world, and Forbes listed us as one of America’s best employers. As the Service Center Manager, you’ll be recruiting, selecting, training and supervising employees, while maximizing employee engagement and maintaining clear communication on every level. We believe that a positive work environment creates happy employees, encouraging them to be more dedicated, engaged and productive. Become a part of our growing, dynamic team and we'll help you develop your career to a level that will exceed your expectations.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

What you’ll do on a typical day:

  • Supervise all employees reporting to the Service Center, including tracking and auditing employees’ hours, handling payroll issues and personnel changes, administering corrective action and monitoring the coaching, training and development of your staff
  • Plan the daily manpower needs to ensure freight is delivered and picked up in a timely manner
  • Provide clear and frequent communication to all employees about Service Center productivity and XPO policies and procedures
  • Analyze, monitor and implement all opportunities to cut costs and improve efficiencies; maintain clean and safe working conditions of the facility and equipment
  • Comply with all applicable laws/regulations, as well as all company policies/procedures
  • Route proper documentation and oversee procedure control for hazardous material shipments
  • Identify opportunities for improvement and execute action plans to increase efficiencies

What you need to succeed at XPO:

At a minimum, you’ll need:

  • 2 years of experience in a supervisory role 
  • Experience in a Less-than-Truckload (LTL) environment 
  • Proven leadership and interpersonal skills 
  • Demonstrated ability to multitask and prioritize work with excellent organizational skills 
  • A valid driver’s license

It’d be great if you also have:

  • Bachelor's degree or equivalent work experience 
  • Experience with process improvement and the use of Lean and/or Six Sigma 
  • Availability to work a variety of shifts, including days, evenings, nights and weekends
  • Availability to travel as needed
  • Thorough knowledge of LTL industry, transportation rules and regulations, OSHA standards, hazardous materials regulations, NMFC and Tariff rules, and company policies and procedures
  • Proficiency with Microsoft Office (Word, Excel and PowerPoint)
  • Strong analytical skills
  • Excellent verbal and written communication skills and strong presentation skills

Be part of something big.

XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Disney, Pepsi, L'Oréal, Toyota and many others. We’re the fastest-growing transportation company on the Fortune 500 list and we’re just getting started.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.


Nearest Major Market: Asheville