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Global Account Manager

Date: Jan 11, 2019

Location: Knoxville, TN, US, 37914-6522

Company: XPO Logistics

Logistics done differently.

At XPO Logistics, we know that our success depends upon our ability to provide the highest level of support and solutions to our customers. As the Global Account Manager, you will work directly with our customers to handle air and ocean export shipments. On our team, you’ll have the support to excel at work, and the resources to build a career you can be proud of.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), life insurance, disability and more.

What you’ll do on a typical day:

  • Visit customer sites to maintain current business relationships and establish new ones
  • Manage customer accounts to retain existing relationships and grow share of business
  • Take client orders, secure quotes, and update client shipment status during in-person meetings
  • Work with vendors to secure costs, confirm documents and receive status updates on shipments
  • Track shipments online, advise customers of service issues and call vendors for delivery status
  • Schedule shipments, send documents to appropriate parties and confirm pickups

What you need to succeed at XPO:

At a minimum, you’ll need:

  • Bachelor’s degree or equivalent work experience
  • 5 years of experience in transportation or logistics
  • Basic knowledge user of Windows applications and Microsoft Office Suite (Project, Word, Excel, and PowerPoint)

It’d be great if you also have:

  • 7 or more years of transportation or logistics experience
  • Excellent written and verbal communication skills
  • Highly organized and proven ability to multi-task
  • Ability to work independently and in a team environment

Be part of something big.

XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Disney, Pepsi, L'Oréal, Toyota and many others. We’re the fastest-growing transportation company on the Fortune 500 list and we’re just getting started.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.