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Collections Supervisor

Date: Jan 11, 2019

Location: North Richland Hills, TX, US, 76180

Company: XPO Logistics

Logistics done differently.

XPO Logistics, a leader in the transportation and logistics industry, is looking for a highly-skilled professional who knows how to get the best out of their team. As the Collections Supervisor, you will be responsible for managing the collections team, communicating with upper management, and collaborating with the sales team. You’ll find yourself immersed in a dynamic environment fueled by achievement and a tenacious team spirit. If you’re ready to build a career you can be proud of—there’s an opportunity for you at XPO.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you’ll do on a typical day:

  • Manage collection team and ensure collection metrics are being met; handle all aspects of supervisory responsibilities for the team including development, interviewing/hiring, performance appraisals, complaint resolution, and rewarding and discipling employees
  • Review accounts receivable aging daily and provide collection plan for past-due balances
  • Produce daily, monthly, and quarterly reporting for upper management
  • Reconcile accounts to ensure credit and payments on account meet requirements
  • Work with the sales group to provide visibility into collection activities and have routine meetings to provide updates on department collection efforts
  • Perform collection calls and follow up with customers as needed; handle dispute resolution with customers
  • Work to ensure bad debt is minimized and DSO is maintained to company standards
  • Liaison with outside collection agencies for the collection of bad debt write-off’s

What you need to succeed at XPO:

At a minimum, you’ll need:

  • Bachelor’s degree in Business or Accounting, or equivalent experience

It’d be great if you also have:

  • 2 years of management experience in a collections environment
  • Proficiency with Oracle, Microsoft Excel, and Word

Be part of something big.

XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Disney, Pepsi, L'Oréal, Toyota and many others. We’re the fastest-growing transportation company on the Fortune 500 list and we’re just getting started.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.


Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth