Analyst Invoicing & Insurance

Logistics done differently.

Are you a data-savvy professional with a passion for turning numbers into insights? Do you thrive in a fast-paced, stakeholder-facing environment? If so, we want to hear from you!

We’re looking for a Business Analyst – Invoicing & Insights to join our dynamic Invoicing & Insurance team. This is a newly created role — a fantastic opportunity to make it your own! It’s a dual-role position that combines hands-on operational tasks with data analytics and reporting responsibilities. You’ll play a key part in ensuring day-to-day invoicing accuracy while also delivering insights that help drive the department forward and support strategic decision-making across our UK & Ireland logistics operations.

The role is based at our Head Office in Crick, with hybrid working available following the initial training period.

Join a collaborative team, work on impactful projects, and gain exposure to senior stakeholders. This role offers great opportunities for growth and cross-functional experience.

Pay, benefits and more:

We’re looking to offer a competitive salary .   We offer 25 days holiday (plus bank holidays), as well as the option to buy additional days. Access to high street discounts, cycle to work and salary sacrifice car schemes. Workplace pension and a range of employee perks to support your wellbeing.

What you’ll do on a typical day:

Reporting & Analysis Responsibilities:

• Deliver reporting and analysis across all invoicing and insurance functions
• Collaborate with Operations, Sales, Contract Managers, and Finance to enhance reporting processes
• Analyse customer revenue vs expectations and identify improvement opportunities
• Contribute to external revenue forecasting and risk analysis
• Support projects that drive improved practices across the UK&I business
• Ensure invoicing accuracy across multiple systems (V8, V7, V43, 1n, X1, SHARP, Cargowise, FO, SAP)
• Ensure compliance with internal processes and support ad-hoc analysis

Operational Tasks:

• Raise manual (freestyle) invoices
• Charge jobs on SHARP
• Log Goods in Transit (GIT) claims and raise credits for those claims
• Resolve invoice queries within a 72-hour SLA
• Handle queries related to SHARP and SAP invoices
• Reconcile pre-bills with SHARP data
• Clear and manage emails from the CI mailbox

What You’ll Need to Succeed:

Essential:

• Intermediate Microsoft Excel skills
• Strong analytical mindset and attention to detail
• Excellent communication and problem-solving skills
• Data analyst experience
• Good systems knowledge (reporting and operational)
• Ability to pick up new systems quickly

Beneficial:

• Experience with Power BI and SAP
• Previous experience in a stakeholder-facing role
• Billing or invoicing knowledge
• Insurance knowledge
• Background in logistics or supply chain

Be part of something big.

We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work. You may not feel you tick all of the boxes we have written above, so even if your experience doesn’t precisely match the job description but you feel you have the skills needed, please feel free to reach out to our recruitment team for an initial discussion. Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please don’t hesitate to let us know. 

XPO is a leading provider of world-class solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review XPO's candidate privacy statement here.