Junior IT Support Analyst

Requisition Id: 379672

Business Unit: XPOE Corporate

Location:

Crick, GB, NN6 7SL

🚀 Junior IT Support Analyst – Join a Growing, Supportive Team!

Are you looking to kickstart your IT career or bring your experience to a team where you can make a real impact? We’re looking for a proactive and enthusiastic Junior IT Support Analyst to join our small but dynamic IT 2nd line support team. This role offers hands-on experience, growth opportunities, and the chance to be part of exciting projects—including setting up new sites.

💰 Pay, benefits and more: We’re looking to offer a competitive salary. In addition, we offer 25 days holidays (plus bank holidays), as well as the option to buy additional days. You’ll have access to a variety of high street discounts, as well as a cycle to work scheme, a workplace pension, and many other perks.

🔧 What You’ll Be Doing:

Handling IT support tickets and building hands-on experience across a range of systems.

Assisting with hardware builds and supporting the rollout of new site setups.

Administering Windows 10 & 11, Office 365 applications, and working with IT ticketing systems.

Supporting some server-related tasks and contributing to ongoing IT improvements.

🧠 What We’re Looking For:

1-2 years experience within an IT related role.
A logical, analytical, and methodical thinker who enjoys solving problems.

Someone who thrives in a small team—able to work independently but also collaborate effectively.

A sociable and supportive personality with strong communication skills across all levels.

Willingness to ask questions, learn, and grow in the role.

If you're ready to grow your IT career in a supportive and engaging environment, we’d love to hear from you!

Be part of something big.

We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work. You may not feel you tick all of the boxes we have written above, so even if your experience doesn’t precisely match the job description but you feel you have the skills needed, please feel free to reach out to our recruitment team for an initial discussion. Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please don’t hesitate to let us know.

XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.