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Senior Specialist, AR Disputes

Requisition Id:  336024
Business Unit:  Corporate
Location: 

North Richland Hills, TX, US, 76180

 

Solutions driven success.

 

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

 

As Senior Specialist, AR Corrections, you’ll review customers invoices and contracts for billing accuracy and apply logical judgment to make corrections as necessary. On our team, you’ll have the support to excel at work, and the resources to build a career you can be proud of. 

 

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

 

What you’ll do on a typical day:

  • Research and process corrections submitted by internal customers
  • Identify cause of disputes and provide feedback for improvements
  • Escalate to appropriate department to reach resolution
  • Prepare and submit coding request
  • Acts as a representative for XPO to ensure that established Tariffs & Invoicing Policy is upheld during Customer disputes
  • Interpret customer contracts to make billing corrections
  • Identifies root cause of billing disputes, reports process deficiencies and recommends process improvements to create efficiencies and reduce errors
  • Ensure compliance with SOX audit requirements

What you need to succeed at XPO:

At a minimum, you’ll need:

  • 2 years of experience in accounting, invoicing or freight audit, OTC, accounts receivable or accounts payable
  • Excellent time management skills with a proven ability to meet deadlines.
  • Critical thinking and problem-solving abilities
  • Clear and concise verbal and written communication skills; ability to communicate with customers, associates, and management in a professional manner

It’d be great if you also have:

  • Bachelor's degree or equivalent related work or military experience
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint and Outlook) and other business applications
  • Ability to work independently and as a team with shared responsibilities.
  • Prior experience in freight transportation or logistics environment preferred
  • Demonstrated ability to follow up, multitask, and prioritize
  • Previous experience evaluating customer contract
  • Ability to prioritize work toward department and company goals
  • Be part of something big.

Be part of something big.

 

 

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

 

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 
 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.  
 

Review XPO's candidate privacy statement here. 


Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

Job Segment: Accounts Payable, Accounts Receivable, Finance