Share this Job

Manager, Order To Cash Billing


Logistics at full potential. 


At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.


We look for employees who like a challenge and can communicate effectively in all situations. As the Manager, Order To Cash Billing, you will lead a team of analysts in the invoicing function and influence strategies within the Billing organization. You will deliver consistent and measurable results while focusing on improving processes and performance in alignment with overall business objectives. Become a part of our growing, dynamic team and we'll help you develop your career to a level that will exceed your expectations.


Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.


What you’ll do on a typical day:

  • Handle, coach and provide direction to invoicing analysts within one of our most important customer portfolio divisions
  • Deploy interim solutions for business-critical needs; must have ability to quickly assess unfamiliar situations and provide remediation, including modifying standard processes to address longer term issues
  • Establish and direct effective processes, procedure and practices
  • Drive transformation, improve productivity and streamline business operations
  • Define and manage the performance requirements for vendors; create and maintain documentation of bill entry and customer invoicing processes
  • Proactively manage and ensure compliance with control objectives; demonstrate competency in troubleshooting complex billing challenges, identifying and prioritizing gaps in processes
  • Own, maintain and ensure compliance with the onboarding checklist related to bill entry and customer invoicing requirements
  • Collaborate with owners of the onboarding process to validate that all required steps and tasks are completed for bill entry and customer invoicing

What you need to succeed at GXO:

At a minimum, you’ll need:

  • Bachelor’s degree in Finance, Business or Supply Chain,  or equivalent work or military experience
  • 5 years of related work experience

It’d be great if you also have:

  • 3 years of supervisory experience
  • Ability to clearly communicate guidelines to a multidisciplinary workforce
  • Demonstrated supervisory skills, especially leading and motivating others to implement new processes
  • Excellent organizational skills with proven ability to multitask and strong attention to detail

We engineer faster, smarter, leaner supply chains.


GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.


All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here. 

Nearest Major Market: Greensboro

Job Segment: Supply Chain Manager, Accounts Receivable, Manager, Supply, Logistics, Operations, Finance, Management