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Lead System Administrator

Date: Aug 8, 2019

Location: Ann Arbor, MI, US, 48105

Company: XPO Logistics

Logistics done differently.

At XPO Logistics, we invest hundreds of millions in technology every year so that we can continue to develop state-of-the-art solutions for our customers. As the Lead System Administrator, you will function as a technical team lead on the Server/Client Virtualization team supporting Windows, Linux, AWS, Azure, Google and Cloud environments. You will provide operational support, troubleshooting and issue management of the XPO LTL space by installing, updating and troubleshooting software, and configuring various Business Intelligence (BI) tools. Become a part of our growing, dynamic team and we'll help you develop a career that will exceed your expectations.


Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.


What you’ll do on a typical day:

  • Design and implement MicroStrategy application server and Power BI service; performance tune Intelligent Server and Web Server for the best MicroStrategy performance and set up monitoring/tuning environment configuration and settings
  • Troubleshoot and resolve issues with MicroStrategy software on both the server and customer’s web client; provide post-production support and effectively manage changes
  • Develop mechanisms for deploying, migrating or refreshing MicroStrategy projects and configuration changes across the various environments, including user/group provisioning and database instances, user authentication setup and license management
  • Perform MicroStrategy administration functionalities, including creating new users, roles, ACL privileges, shared folders and access controls lists; perform unit, integration, performance and regression testing
  • Manage standard software source control, QA processes, object migration and API catalogue management related to MicroStrategy; create, edit and delete content in the workspace, publish and update the apps
  • Design the data model for the warehouse, including scorecards, reports, cubes and dashboards; create multi-layer intelligent cubes to avoid the database server load
  • Create MicroStrategy objects like metrics (conditional, transformational, dimensional and compound), filters, prompts (filter and object), templates and reports, and public objects
  • Duplicate and create new projects using Desktop Manager; work with tech support to enable diagnostic logs, web logs, XML logs, Fiddler logs, traces, and changing the system registry in I-Server to find the root cause of technical problems
  • Provide global support and resolve order to cash and procure to pay related issues; prepare training manuals for Post Go Live Support and train and mentor power users, end users and team members

What you need to succeed at XPO:

At a minimum, you’ll need:

  • Bachelor’s degree in Computer Science
  • 10 years of related experience

It’d be great if you also have:

  • Master’s degree in Computer Science, Information Technology or a related field
  • Strong attention to detail and follow-up skills with ability to identify and resolve problems
  • Excellent customer service skills
  • Ability to handle multiple projects and time demands with a high level of urgency, personal integrity, energy, and stamina
  • Strong project and time management skills with ability to multitask and manage customer expectations

Be part of something big.


XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Nearest Major Market: Ann Arbor
Nearest Secondary Market: Detroit