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Program Director

Date: Jul 20, 2019

Location: Aurora, IL, US, 60502

Company: XPO Logistics

Logistics done differently.

You’ve built an impressive career, and now you’re looking for the next logical step. XPO Logistics was ranked as the #1 North American logistics company according to Transport Topics and Forbes named us one of America’s best employers. As the Program Director, you will be responsible for the overall customer satisfaction, growth and profit levels for assigned clients. You’ll oversee various operational areas, including profit and loss performance, supply chain strategy development, strategic account management and growth, and new solutions design and pricing. We want to leverage your skills and years of experience to drive positive financial results, customer loyalty and employee engagement, ensuring a bright future for yourself and XPO.


Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive program.  


What you’ll do on a typical day:

  • Lead the development of effective growth strategies for the supply chain; drive new account growth through effective solutions development
  • Build and improve strategic relationships with the client’s senior management team
  • Ensure annual profit, efficiency and quality goals are attained at each client engagement
  • Develop short-range and long-range plans and goals for the organization; ensure VOC/VOM KPIs are meaningful, aligned and achieved regularly
  • Direct capital expenditure and asset deployment activities; sustain Lean culture
  • Manage account-driven initiatives
  • Ensure customer contractual obligations are met

What you need to succeed at XPO:

At a minimum, you’ll need:

  • Bachelor's degree or equivalent 
  • 10 years of experience 
  • Superior knowledge of vertical supply chain and supply chain systems
  • Proven logistics industry/supply chain management knowledge

It’d be great if you also have:

  • Demonstrated leadership and interpersonal skills with the ability to effectively supervise, coach and influence employees
  • Solid financial acumen
  • Excellent verbal and written communication skills; able to present clean, organized and thorough information and data appropriate for intended audience
  • Strong project management skills and experience
  • Confidence to take calculated risks, make strategic, results-oriented decisions and accept responsibility for the results (positive or negative)
  • Ability to establish and maintain effective, collaborative work relationships both internally and externally

Be part of something big. #LI-RL1


XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Nearest Major Market: Aurora
Nearest Secondary Market: Chicago