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EDI Business Analyst

Date: Jun 14, 2019

Location: Charlotte, NC, US, 28277

Company: XPO Logistics

Logistics done differently.

You are always looking for better, more efficient ways to do things. At XPO Logistics, we are looking for people who can effectively identify strategies to help people and systems work smarter. As the Electronic Data Interchange (EDI) Business Analyst, you will proactively address escalation support on difficult and recurring user incidents. You’ll also manage reporting and all electronic data exchange between external business partners and internal operational systems. If you’re ready to take your career to the next level, we have an opportunity for you to grow with XPO.


Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.


What you’ll do on a typical day:

  • Lead internal functional teams in prioritizing and scheduling the delivery of B2B solutions that optimize their respective business functions
  • Apply systems analysis techniques and procedures when consulting with users to determine EDI business or system problems and solutions
  • Lead internal business teams in the identification and resolution of transactional production issues
  • Create training documents for internal teams on usage of daily EDI reporting tools
  • Provide tools to allow financial business groups to resolve EDI billing discrepancies
  • Lead the software development team and external vendors in conducting impact analysis and version release support required to ensure data integrity pre- and post-release

What you need to succeed at XPO:

At a minimum, you’ll need:

  • High school diploma or equivalent
  • 3 years of experience with exposure to Transportation Management Systems (TMS) applications
  • 4 years of related work experience
  • Experience with relational databases, TSQL query and data manipulation
  • Proficiency in Microsoft Office
  • Ability to work extended hours, including early mornings, evenings and weekends; occasional travel

It’d be great if you also have:

  • 2 years of experience with EDI transactions 204, 210, 214, 990, 322, 404 and other logistics transactions; experience integrating B2B solutions with business operations systems such as enterprise resource planning (ERP) and system configuration (SC)
  • Excellent verbal and written communication skills; able to present clean, organized and thorough information and data appropriate for intended audience 
  • Strong and effective active listening, interviewing and facilitation skills 
  • Ability to work with nontechnical end users to explain technical concepts 
  • Proven ability to perform well under pressure in a fast-paced environment 
  • Solid project and time management skills with the ability to multitask and manage customer expectations

Be part of something big.


XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Disney, Pepsi, L'Oréal, Toyota and many others. We’re the fastest-growing transportation company on the Fortune 500 list and we’re just getting started.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Nearest Major Market: Charlotte