LTL Brokerage Sales and Operations Manager

Logistics done differently.

You’re excited by the challenge of connecting with clients, building relationships and seizing opportunities. At XPO Logistics, we’re excited to connect with talented individuals who will focus on securing and growing strategic accounts. As the Less-than-Truckload (LTL) Brokerage Sales and Operations Manager, you will identify opportunities to present our world-class services and generate new sales revenue. You’ll find yourself immersed in a rapidly growing environment fueled by achievement and a tenacious team spirit. We’ll give you the support you need to excel at work, and the resources to build a career you can be proud of.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

What you’ll do on a typical day:

• Interview and train new employees, conduct employee reviews and establish detailed performance goals  
• Act as a liaison between the sales branch and carrier procurement center for the LTL business; work cross-functionally to review pricing, market penetration and service KPIs
• Drive both revenue and margin growth across multiple verticals and modes; develop and maintain best business practices
• Assist with submitting timely customer bid packages and RFPs
• Develop sales pipelines and strategies
• Review sales activity KPIs, including revenue, margin, load count, call logs and CRM adherence
• Manage day-to-day operations with KPI metrics
• Review customer metrics in real time

What you need to succeed at XPO:

At a minimum, you’ll need:

• Bachelor’s degree
• 5 years of transportation-related experience 

It’d be great if you also have:

• 2 or more years of non-asset-based brokerage experience with LTL
• Experience in management and leadership; conflict resolution experience 
• Ability to prioritize work and complete projects effectively within time limits 
• Strong ability to think analytically and interpret data to drive decisions
• Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees

Be part of something big.

XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.