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Senior Director, Shared Service Strategy

Date: Apr 4, 2021

Location: Charlotte, NC, US, 28277

Company: XPO Logistics

Logistics done differently.

At XPO Logistics, we’re constantly looking for talented individuals at all levels, who can deliver the caliber of service our company requires. As the Senior Director, Shared Service Strategy, you will be accountable for establishing end-to-end business processes driving standardization and optimization across the finance organization as it relates to budgeting and forecasting, PMO activities and performance management. We look to you to champion XPO values, ensuring a differentiated and engaged workforce.  


Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.


What you’ll do on a typical day:

  • Ensure end-to-end P&L’s are managed to budget owners’ expectations including accounting, forecasting and value add insight
  • Develop KPIs and metrics as well as owning dashboarding data for level 1 and 2 requirements and execute on roadmap for FP&A operational reporting
  • Execute projects and programs to stated objectives from both a cost and effectiveness perspective
  • Partner with process owners to drive the improvements needed for them to succeed and improve stakeholder perception in support of operating model and overall strategy
  • Effectively influence stakeholders to drive transformation and deliver anticipated results
  • Ability to build and maintain relationships to increase collaboration and productivity
  • Manage FSS Performance Management and FSS PMO Team Members 

What you need to succeed at XPO:

At a minimum, you’ll need:

  • Bachelor's degree or equivalent related work or military experience
  • 7 years of experience in Finance/GBS/SSC

It’d be great if you also have:

  • Master’s degree in a related field
  • Finance Transformation experience in a shared service or GBS environment
  • Strong organizational, project management, and multi-tasking skills with demonstrated ability to manage expectations and deliver results
  • Experience budgeting and forecasting for larger organization
  • Solid decision making, analytical and critical thinking skills
  • 1-3 years of logistics or transportation experience or experience with high volume transactional business
  • “Big 4” Accounting/Consulting experience

Be part of something big.


XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


XPO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with XPO policies which are in place to safeguard our employees and customers.


All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Nearest Major Market: Charlotte

Job Segment: Manager, Consulting, Supply, Logistics, Management, Technology, Strategy, Operations