Share this Job

Senior Specialist, Cash Applications

Date: Apr 3, 2021

Location: Charlotte, NC, US, 28277

Company: XPO Logistics

Logistics done differently.

At XPO Logistics, our employees take pride in their work and show dedication to their job. As the Senior Specialist, Cash Applications, you will be responsible for the daily management of a dedicated portfolio of the highest-level key customers as defined by complexity, volume, business unit, credit exposure/risk and other factors. You’ll build strategic relationships with customers and internal partners to drive resolution of current and aged unapplied cash/credits while assisting cash application team members as a subject matter expert for each sub process. On our team, you’ll have the support to excel at work and the resources to build a rewarding career.


Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.


What you’ll do on a typical day:

  • Build solid relationships with various B2B customer contacts and internal partners in Sales, Collections, Customer Service, etc.
  • Conduct and interpret complex research and remittances; analyze trends to improve customer payment performance
  • Create and maintain effective procedures for specific business units within North America Transport
  • Collaborate and foster effective communication with peers, other departments and leadership
  • Develop and track an action plan to meet monthly individual and departmental goals
  • Complete special assignments as needed

What you need to succeed at XPO:

At a minimum, you’ll need:

  • 2 years of experience in B2B Accounts Receivable roles

It’d be great if you also have:

  • Bachelor’s degree in Business/Accounting/Finance
  • Successful employment history working within a shared service center or on a large collections team
  • Intermediate to advanced skills with Microsoft Office Excel, including pivot tables, macros and v-lookup
  • Oracle, BI experience
  • Cash application strategy software experience
  • Ability to quickly learn and achieve proficiency in new software applications as needed

Be part of something big.


XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


XPO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with XPO policies which are in place to safeguard our employees and customers.


All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Nearest Major Market: Charlotte

Job Segment: Outside Sales, Database, Oracle, Developer, Accounts Receivable, Sales, Technology, Finance