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Senior UX Designer, Technology

Date: Jul 25, 2021

Location: Charlotte, NC, US, 28277

Company: XPO Logistics

Logistics done differently.

AT XPO Logistics, we believe that state-of-the-art technology drives our success. As one of XPO's Senior User Experience (UX) Engineer, you will play a strategic role in helping us define, design and develop an innovative user experience. We will equip you with the best tools in the industry to grow and develop to a level that will exceed your expectations, and help you build a career you can be proud of.


Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.


What you’ll do on a typical day:

  • Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences
  • Enable product vision by researching, conceiving, sketching, prototyping and testing experiences for digital products; facilitate and lead design studio workshops
  • Design and deliver wireframes, user stories, user journeys and mockups optimized for a wide range of devices and interfaces
  • Identify design problems and devise elegant solutions
  • Make strategic design and user experience decisions related to core and new functions/features
  • Collaborate with others, prioritize decisively and communicate with authority when needed
  • Inspire and mentor other UX and project team members
  • Take a user-centered design approach and rapidly test and iterate your designs
  • Ask smart questions, take risks and champion new ideas; communicate clearly with internal and external customers
  • Showcase your knowledge of the industry's latest trends and technologies

What you need to succeed at XPO:

At a minimum, you’ll need:

  • Bachelor's degree or equivalent related work or military experience
  • 2 years of UX design experience

It’d be great if you also have:

  • Expertise in standard UX software such as Axure, Sketch, Abstract and InVision
  • A deep understanding of mobile-first and responsive design
  • Extensive experience using UX design best practices to design solutions
  • A solid grasp of user-centered design (UCD) planning and conducting user research, user testing, rapid prototyping and heuristic analysis; ability to address usability and accessibility concerns
  • Experience designing complex solutions for complete digital environments; experience leading and facilitating design studio workshops
  • Ability to work with various stakeholders to understand detailed requirements and design complete user experiences that meet user/business needs and vision; able to clearly and effectively communicate design processes, ideas and solutions to teams and clients
  • A passion for all things UX and other areas of design and innovation; empathy for user pain points and affinity for finding solutions
  • Ability to work effectively in a team setting, including synthesizing abstract ideas into concrete design implications; passion for collaborating and communicating well with teams and stakeholders via a distributed model to regularly deliver design solutions for approval
  • Strong capabilities for receiving feedback and constructive criticism
  • Solid knowledge/continuous research of the most up-to-date information, trends and technologies

Be part of something big.


XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


XPO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with XPO policies which are in place to safeguard our employees and customers.


All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Nearest Major Market: Charlotte

Job Segment: Supply, Logistics, Testing, User Experience, Supply Chain, Operations, Technology