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Order to Cash Operations Manager

Date: Jul 16, 2019

Location: Dublin, OH, US, 43017

Company: XPO Logistics

Logistics done differently.

Are you ready to take your career to the next level with a rapidly expanding global company? Join XPO Logistics, a company named among the most admired in the world by Fortune and one of America’s best employers by Forbes. As the Manager of Cash Operations, you will be responsible for overseeing the daily activities related to handling, processing and depositing cash receipts to ensure prompt and accurate recording of payments for Less-than-Truckload/Freight customer accounts. You will handle reconciliations from the sub-ledger to the lockboxes and banking records, as well as other analyses and month-end procedures. This position will also provide leadership and direction to a domestic and offshore staff and will closely interact with the credit and collections functions of XPO. Become a part of our growing, dynamic team and we'll help you develop to a level that will exceed your expectations.


Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.


What you’ll do on a typical day:

  • Lead the cash applications team for the Less-than-Truckload (LTL) division related to the daily processing of cash receipts and posting to customer accounts; monitor and measure unapplied performance using metrics at the team and individual level; implement processes that limit unapplied cash to age greater than 30 days
  • Develop, implement and monitor procedures to ensure cost-effective workflow in processing and application of cash and refunds, investigate methods of improving the capabilities through changes in technology or method
  • Initiate and partner on cross-functional cash-related projects and process improvements
  • Partner with IT (internal and vendor partners) on establishing systematic sub-ledger controls and processes, and implementing changes to correct system issues and enhance system functionality
  • Set individual performance plans, providing coaching and feedback through a formal review process including productivity and quality metrics, attendance metrics and development/training needs
  • Carry out supervisory responsibilities including interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, addressing complaints and resolving problems

What you need to succeed at XPO:

At a minimum, you’ll need:

  • Bachelor’s degree in Finance, Accounting, Logistics or Operations Management
  • 5 years of experience managing strategy for financial services, receivables or collections management

It’d be great if you also have:

  • Transportation industry experience
  • Oracle 11R2, R12 or another large-scale ERP software
  • Familiarity with reserve methodologies
  • Ability to understand and evaluate the impact of modern technologies on processes and costs
  • Designation as a certified cash manager or certified treasury professional

Be part of something big.


XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Nearest Major Market: Columbus
Nearest Secondary Market: Dublin