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Specialist, Claims

Date: Feb 5, 2021

Location: Dublin, OH, US, 43017

Company: XPO Logistics

Logistics done differently.

At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. As the Specialist, Claims, you will manage and administer claims on behalf of contracted carriers and technicians. You’ll also review property damage claims from Profit Center Managers, complete the investigations and resolve the claims. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.  


Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.


What you’ll do on a typical day:

  • Conduct claims investigations, including recording statements, securing public records and analyzing report findings 
  • Ensure insurance compliance of contracted carriers and technicians, in accordance with the terms of their contract
  • Review and audit estimates and settle claims within prescribed limits of authority 
  • Examine claims forms and other records to confirm coverage for loss or damage 
  • Issue payments or deny claims in a timely manner, in accordance with policy conditions 
  • Effectively negotiate settlements with contractors, adjusters or any insured representative 
  • Recognize and document subrogation and salvage opportunities, and refer accordingly

What you need to succeed at XPO:

At a minimum, you’ll need:

  • 1 year of claims adjusting experience

It’d be great if you also have:

  • Bachelor’s degree in Risk Management
  • Adjuster’s license
  • 1 year of experience adjusting property claims 
  • Basic knowledge of Microsoft Office and Windows applications
  • Knowledge of contracts and transportation industry claims 
  • Ability to confidently resolve issues and negotiate fair settlements
  • Strong written communication skills with excellent attention to detail and accuracy

Be part of something big.


XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


XPO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with XPO policies which are in place to safeguard our employees and customers.


All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Nearest Major Market: Columbus
Nearest Secondary Market: Dublin

Job Segment: Supply, Risk Management, Logistics, Supply Chain, Operations, Finance