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Benefits Analyst

Date: May 22, 2019

Location: Greenwich, CT, US, 06831

Company: XPO Logistics

Logistics done differently.

At XPO Logistics, we believe that a successful business is built on the ability to recruit and retain superior talent. That’s why we’re constantly looking for ways to maximize and improve our benefits offerings. As the Benefits Analyst, you will provide the necessary education and support to ensure employees are taking advantage of the benefits we offer and making the best choices for themselves and their families. As part of our team, you’ll have the support to excel at work, and the resources to build a career you can be proud of.


Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.


What you’ll do on a typical day:

  • Provide guidance to employees on initiating and updating benefit plans 
  • Receive and execute requests regarding benefits program 
  • Maintain accurate employee benefits data; manage reconciliation of benefit invoices against enrolled population
  • Participate in system testing and identification of system and user-interface issues  
  • Monitor and manage case resolution within performance standards and regulatory compliance; reduce time to resolve complex inquiries
  • Support annual audit process of benefit plans and regulatory filings; provide accurate benefits administration and regulatory compliance 
  • Serve as the escalation point of contact for third-party benefits vendor to resolve any inquiries or identified issues
  • Deliver exceptional customer experience, resulting in a high level of customer satisfaction 

What you need to succeed at XPO:

At a minimum, you’ll need:

  • High school diploma or equivalent
  • 3 years of experience in HR or a related field; 1 year of experience in a benefits role
  • Experience in multiple areas of HR; expertise in benefits processes and regulations (FMLA, HIPAA, IRS regulations, etc.)
  • Proficiency in Microsoft Office, including Project 
  • Knowledge of HR and benefits systems 

It’d be great if you also have:

  • Bachelor’s degree in Business, HR or a related field
  • 4 years of experience in HR or a related field; 2 years of experience in a benefits role 
  • Experience working in a shared services organization 
  • Ability to work well in a team environment; strong relationship management skills with a customer focus
  • Strong problem-solving and analytical skills
  • Excellent verbal and written communication skills 
  • Outstanding process and query management skills

Be part of something big. #LI-EP2


XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Disney, Pepsi, L'Oréal, Toyota and many others. We’re the fastest-growing transportation company on the Fortune 500 list and we’re just getting started.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Nearest Major Market: Bridgeport
Nearest Secondary Market: Danbury