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Senior Business Analyst - Warehouse Management Systems

Date: Apr 13, 2019

Location: High Point, NC, US, 27265

Company: XPO Logistics

Logistics done differently.

Are you ready to take your career to the next level with a rapidly-growing global company? Transport Topics ranked XPO Logistics #1 out of the top 50 logistics companies in North America, and Forbes named us one of America’s best employers. As the Senior IT Business Analyst for WMS, you will support the information systems component for the warehouse management systems (WMS), perform service management processes, foster and maintain ongoing client relationships and configure systems. You’ll also write specifications for new development and system enhancements and perform and coordinate quality assurance testing under the direction of senior analysts and managers. If you’re looking for an exciting opportunity with a dynamic company, join us at XPO.


Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.


What you’ll do on a typical day:

  • Participate in the business development process to analyze client requirements, determine fit and customizations, develop proposals, create supporting data for cost estimates and present XPO's capabilities and solutions to prospective clients
  • Support project manager during system implementations/upgrades and provide continuing support
  • Develop documented implementation plans, configure systems, train users and provide post-implementation support
  • Create detailed functional specifications for modifications, defect corrections, enhancements and user documentation
  • Perform process and data modeling; perform integrated quality assurance testing on system changes before they are released to key users
  • Collaborate with end users to perform user acceptance testing on system changes before they are released to the field
  • Deliver training to power users on system use; provide system configuration site-support to distribution centers and operations center
  • Provide support to resolve data-related problems with logistics information systems

What you need to succeed at XPO:

At a minimum, you’ll need:

  • Bachelor’s degree in Computer Science, Information Systems or Engineering, or equivalent experience
  • 7 or more years of experience with the development and implementation of warehouse management systems (WMS)
  • Implementation and support experience with web-based applications, WMS, transportation management systems (TMS) and small parcel shipment systems
  • Expertise and experience in at least one of the following business disciplines: supply chain management, warehousing, transportation or distribution
  • Knowledge of formal systems development methodologies

It’d be great if you also have:

  • Master’s degree in Computer Science, Information Systems or Engineering, or equivalent experience
  • Excellent verbal and written communication skills; able to present clean, organized and thorough information and data appropriate for intended audience

Be part of something big.#LI-CM2


XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Disney, Pepsi, L'Oréal, Toyota and many others. We’re the fastest-growing transportation company on the Fortune 500 list and we’re just getting started.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Nearest Major Market: Greensboro