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Operations Training Manager

Date: Apr 8, 2021

Location: Horn Lake, MS, US, 38637

Company: XPO Logistics

Logistics done differently.

Transport Topics ranked XPO Logistics #1 in North America, and Forbes named us one of America’s best employers. At XPO, we’re constantly looking for talented individuals at all levels, who can deliver the caliber of service our company requires. As the Operations Training Manager, you will provide comprehensive training and development programs to teams in various facilities. We’ll count on your skills and years of experience to be a champion of company values, ensuring an engaged workforce, loyal customers, efficient operations and a bright future for yourself and XPO. 


Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.


What you’ll do on a typical day:

  • Develop, write, maintain and coordinate training modules for a variety of specialties, including quality assurance (QA), powered industrial truck (PIT) operations, pick, pack and ship processes, safety, loss prevention, people management, warehouse management systems (WMS), etc.
  • Oversee the development of training videos and/or films; maintain the library of training aids
  • Schedule training sessions; ensure facility and audio-visual equipment is set up and that employees are notified
  • Develop a means of measuring the effectiveness of divisional training programs through testing, surveys, etc.
  • Identify required core competencies and address any skill gaps
  • Train instructors and supervisors in techniques and skills for training and interacting with employees
  • Determine and implement career development plans for each training department employee

What you need to succeed at XPO:

At a minimum, you’ll need:

  • 4 years of related work experience
  • Ability to lift up to 20 lbs

It’d be great if you also have:

  • Bachelor’s degree or equivalent related work or military experience
  • 3 years of management experience
  • 2 years of training, teaching or related experience
  • Excellent verbal and written communication skills
  • Creative and visual graphic design ability

Be part of something big.


XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


XPO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with XPO policies which are in place to safeguard our employees and customers.


All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Nearest Major Market: Memphis

Job Segment: Operations Manager, Training, Supply Chain Manager, Manager, Operations, Management