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Manager, Operations

Date: May 30, 2021

Location: Louisville, KY, US, 40202

Company: XPO Logistics

Logistics done differently.

At XPO Logistics, our employees are our greatest asset and we’re always on the lookout for inspirational leaders who know how to get the best out of their team. As the Manager, Operations, you’ll oversee several important areas that are critical to keeping our operations running smoothly. We’ll count on your skills and years of experience to be a champion of our company values, ensuring an engaged workforce, loyal customers, efficient operations, and a bright future for yourself and XPO.


Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.


Role Summary

This operations management role is very hands-on. It requires someone who leads by example and is proactive as well as strategic. The success of this role is based on the performance of the team, so it is essential that you can effectively coach, train, and develop team members. We are looking for an individual who thrives in a fast-paced environment and is willing to grow and develop their talents with our company


What you’ll do on a typical day:

  • Communicate with customers, vendors and operations to ensure customer commitments are met
  • Establish procedures for maintaining overall company quality objectives
  • Provide guidance to supervisors with respect to personnel, quality and safety
  • Hire, train, develop and appraise staff effectively
  • Manage facility, yard, personnel and all associated activities
  • Manage equipment and coordinate all maintenance needs with the maintenance team
  • Ensure all records/reports are completed on time and maintained appropriately
  • Adhere to and enforce all safe work practices
  • Manage fleet of trucks/trailers, drivers and daily work activities
  • Manage inbound/outbound freight from warehouse and yard
  • Manage a team, focusing on specific growth opportunities and trends to leverage industry benchmarks and provide year-over-year improvement of KPI measurements  
  • Oversee warehousing, receiving, distribution and maintenance, including equipment operations

What you need to succeed at XPO:

At a minimum, you’ll need:

  • 4 years of operations experience 
  • Managerial/supervisory experience
  • Experience with Microsoft Office and computerized scanner equipment

It’d be great if you also have:

  • Master’s degree in Business Administration or a similar field
  • Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends
  • 5 years of related experience in logistics, transportation or management
  • Advanced experience with Microsoft Excel
  • Excellent written communication skills
  • Experience presenting organized and thorough information/data appropriate for intended audience
  • Capacity to effectively partner with individuals and groups within the region while utilizing a variety of interpersonal styles and communication methods

Be part of something big.


XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


XPO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with XPO policies which are in place to safeguard our employees and customers.


All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Nearest Major Market: Louisville

Job Segment: Operations Manager, Supply Chain Manager, Manager, Supply, Operations, Management