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Manager, HR Technology

Requisition Id:  331248
Business Unit:  Corporate

Charlotte, NC, US, 28277


Solutions driven success.


XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 


As the Manager, HR Technology you’ll act as the technical owner of SuccessFactors functional modules and be responsible for the management of the HR Technology team and maintenance of SuccessFactors capabilities. This position will report directly to the Sr. Director, HR Technology; and will work closely with our Information Technology team.  As the technical point-of-contact for functional stakeholders, the incumbent will serve as a subject matter expert and provide support in the areas of day-to-day transactions, continuous improvement, HR technical design and system configurations to support various business requests.


Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability, and the opportunity to participate in a company incentive plan.


What you’ll do on a typical day:

  • Manage, coach and develop the skills of the HR Technology Analysts to ensure all projects and initiatives are communicated and managed to meet the business objectives
  • Assist HR Tech team members with prioritization of project, enhancement and production support workload
  • Support and/or assign HR Tech resources to HR PMO pipeline projects requiring system configuration
  • Provide direction to HR Technology contingent worker resource(s)
  • Drive continuous improvements to processes, service delivery, and technology
  • Manage bug/issue resolution processes: root cause analysis, impact analysis and drive solution design; in addition to implementing, testing and deploying solutions.
  • Demonstrates in-depth knowledge of, and ability to apply, process design and redesign skills, using prototyping. Present and defend technical solutions.
  • Assess, strategize and manage SuccessFactors releases and future functionality in partnership with stakeholders, ensuring new system functionality is introduced and comprehensively documented

What you need to succeed at XPO:

At a minimum, you’ll need:

  • Bachelor's degree or equivalent related work or military experience
  • Five (5) years of experience managing a team with human capital management  
    • Experience with implementation and support of multiple SuccessFactors modules (EC, Recruiting, Onboarding, Performance/Goals)
    • Strong analytical skills including problem-solving, attention to detail, and clear communication of complex results
    • Demonstrated ability to build and cultivate relationships at all levels – particularly with customers/users and stakeholders
    • Integrity and maintain the confidential nature of the information by protecting the privacy of our employees and their records

It’d be great if you also have:

  • Bachelor’s degree in related field preferred
  • Understanding and is familiar with the most widely known and emerging HR tools, technologies and social applications
  • Prior functional HR experience

Be part of something big.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.  

Review XPO's candidate privacy statement here. 

Nearest Major Market: Charlotte

Job Segment: HR Manager, Information Technology, IT Manager, HR, Manager, Human Resources, Technology, Management