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Manager, Technology

Date: Nov 22, 2021

Location: Charlotte, NC, US, 28277

Company: XPO Logistics


Solutions driven success.


XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 


As the Manager, Technology, you will be responsible for defining and handling the processes used by the development team, as well as leading the day-to-day activities of a complex and talented group of professionals. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re ready to take your career to the next level, join XPO and help us revolutionize how goods are transported around the globe.


Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.


What you’ll do on a typical day:

  • Oversee projects, including assigning tasks, planning/tracking projects, budgeting and status reporting
  • Handle department infrastructure, including overseeing tool selection, department policies and strategies, and staff resource allocation and planning
  • Monitor and contribute to the organization’s competitive edge by developing and executing best-in-class strategies
  • Build and maintain relationships with IT team partners; could include travel to customer operational locations
  • Meet frequently with project managers, senior managers and business managers to review strategies, tactics and results
  • Provide regular status updates to management, anticipating risks and working with cross-functional teams to determine mitigation plans
  • Participate in the development of IT strategies and initiatives that support client objectives
  • Handle all supervisory responsibilities for staff, including conducting performance reviews, managing employee development, hiring/recommending terminations, and coaching and counseling
  • Ensure a positive work environment, communicate company goals and objectives, and ensure compliance to all applicable employment policies

What you need to succeed at XPO:

At a minimum, you’ll need:

  • Bachelor’s degree in Business, MIS or a technical area, or equivalent related work or military experience
  • 5 years of industry experience with 3 years of managing professional staff
  • Cross-functional business management experience, including logistics and/or supply chain management, IT solutions development, technical project management, business analysis, accounting and budgeting, and managing customer relationships
  • Systems knowledge, including Oracle, SQL, SQL queries, HTML, FTP, XML, ERP, Windows, PowerBuilder, JAVA, middleware integration layer and Microsoft Office applications

It’d be great if you also have:

  • Knowledge of logistics and supply chain management, including Warehouse Management Systems (WMS)
  • Ability to bring resolution to highly complex and stressful situations with multiple constituents, e.g., IT, operations, engineering, customers
  • A familiarity with release processes; working knowledge of project management methodologies
  • Solid troubleshooting, time management and problem-solving skills
  • The ability to work with nontechnical end users to explain technical concepts
  • Understanding of financial accounting and basic human resources concepts

Be part of something big.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.  

Review XPO's candidate privacy statement here. 

Nearest Major Market: Charlotte

Job Segment: Information Technology, IT Manager, Engineer, Database, Developer, Technology, Engineering