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Specialist, AR

Requisition Id:  191624
Business Unit:  Managed Transportation

Charlotte, NC, US, 28277


Solutions driven success.


XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 



As the Specialist, Accounts Receivable, you will review, research and resolve disputed invoices. You’ll play a critical role in maintaining positive client relationships while positioning yourself and the company for long-term success. We will equip you with the best tools in the industry to grow and develop to a level that will exceed your expectations and help you reach your career goals.


What you’ll do on a typical day:

  • Research, audit and correct disputed invoices submitted by internal and external customers
  • Determine root cause of disputes, report process deficiencies and recommend needed improvements
  • Analyze invoices for billing accuracy; ensure compliance with Sarbanes-Oxley Act (SOX) audit requirements
  • Audit and process rebate incentive payments
  • Process corrections and disputes (DRPs, WNI appeals, MASS re-rates and overcharge claims); partner with other departments to ensure accurate invoicing and dispute resolution
  • Prepare and submit coding requests; perform imaging
  • Respond to customer telephone and email inquiries in a timely manner; maintain departmental productivity goals

What you need to succeed at XPO:

At a minimum, you’ll need:

  • 1 year of experience in freight transportation or logistics

It’d be great if you also have:

  • Bachelor’s degree or equivalent related work or military experience
  • Advanced computer skills with an emphasis on Microsoft Office (Excel)
  • Excellent organizational skills with the ability to multitask and prioritize work to meet company and departmental goals
  • Strong ability to interpret contracts and analyze data to determine the root cause of issues
  • Excellent verbal and written communication skills, including a professional appearance and demeanor, excellent phone etiquette and a good vocabulary

Be part of something big.


XPO is a leading provider of world-class solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

XPO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with XPO policies which are in place to safeguard our employees and customers.


All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review XPO's candidate privacy statement here. 

Nearest Major Market: Charlotte

Job Segment: Accounts Receivable, Finance