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Associate Specialist, Dispatch Support

Date: Jan 6, 2022

Location: Dublin, OH, US, 43017

Company: XPO Logistics


Solutions driven success.


XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 


We are looking for a highly skilled Associate Specialist, Dispatch Support to work with our carriers and contract drivers. Become a part of our growing, dynamic team and we'll help you build a career you can be proud of.


Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.


What you’ll do on a typical day:

  • Ensure that core carriers and/or contract drivers are dispatched to pick up containers in a timely manner
  • Communicate daily with customers, potential customers and independent contractors
  • Initiate and communicate accessorial charges to the Customer Service team
  • Input pickup and delivery information in the Rail Optimizer system
  • Execute legging/street turn/empty repositioning functionality in the Rail Optimizer system
  • Plan and execute customer deliveries based on appointment schedule
  • Maintain proper records and ensure information is executed correctly

What you need to succeed at XPO:

It’d be great if you have:

  • 2 years of logistics or transportation experience
  • High school diploma or equivalent
  • 1 year of experience in an operations or dispatch environment
  • Experience preplanning, making dispatch changes and remembering the type of equipment used, driver destinations and the length of time to complete each move
  • Operations or customer service experience within the logistics/transportation field

Be part of something big.


XPO is a leading provider of world-class solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

XPO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with XPO policies which are in place to safeguard our employees and customers.


All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review XPO's candidate privacy statement here. 

Nearest Major Market: Columbus
Nearest Secondary Market: Dublin

Job Segment: Transportation, Operations