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Vice President, Operations

Date: Jan 2, 2022

Location: Marietta, GA, US, 30062

Company: XPO Logistics


Solutions driven success.


XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 


As the Vice President, Operations, you will be responsible for the success of the total customer experience, including oversight for the overall direction, service, financial performance, and future growth for the business units. Become a part of our dynamic team and we'll help you develop your career to a level that will exceed your expectations.


Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.


What you’ll do on a typical day:

  • Manage P&L for customers, driving both top-line and bottom-line growth
  • Oversee and optimize operational processes, including sales incentive programs, customer and carrier contractual agreements, key employee hires and IT applications for employees
  • Develop and execute high-growth financial plans, and monitor & report on performance against plan; use financial discipline to guide business decisions
  • Partner with leadership team to develop compelling sales and marketing initiatives that communicate XPO’s value proposition for the customer
  • Manage the successful execution of 4000+ loads planned/shipped per day via 200 sites nationwide both dedicated to customers and our Last Mile (LMH) network
  • Know and understand the territory, including competitors and social and economic trends impacting the territory, in order to identify and prioritize opportunities
  • Regularly monitor the regional performance against agreed upon performance commitments and initiatives, and identify and implement specific initiatives to address performance shortfalls
  • Create and sustain a high performing team through knowing and recruiting the best talent; maximizing skills, flexibility, and potential of the professional staff; and minimizing employee-initiated turnover through effective management and leadership

What you need to succeed at XPO:

At a minimum, you’ll need:

  • Bachelor’s degree or equivalent related work or military experience
  • 10 years of experience in carrier development and management; delivery, distribution, and logistics; or facility management and warehousing

It’d be great if you also have:

  • Master’s degree in a business-related field
  • 5 years of supervisory experience
  • The confidence to take calculated risks, make strategic, results-oriented decisions and accept responsibility for the results (positive or negative)
  • Exceptional interpersonal and negotiation skills to deal effectively with individuals and groups both internally and externally; ability to lead, motivate and mentor team members
  • Excellent verbal and written communication skills; able to present clean, organized, and thorough information and data appropriate for intended audience
  • Available to work extended hours including weekends, and travel as needed

Be a part of something big.


XPO is a leading provider of world-class solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

XPO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with XPO policies which are in place to safeguard our employees and customers.


All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review XPO's candidate privacy statement here. 

Nearest Major Market: Atlanta

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