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Manager, Field Operations

Date: Nov 19, 2021

Location: Rancho Cucamonga, CA, US, 91730

Company: XPO Logistics


Solutions driven success.


XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 


As the Manager, Field Operations, you’ll manage all aspects of the third-party operations on behalf of the Customer and serve as a liaison and main point of contact between the customer and third-party carrier. On our team, you’ll have the support to excel at work, and the resources to build a career you can be proud of.  


Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.


What you’ll do on a typical day:

  • Responsible for leading DDS Carrier’s Management to establish countermeasures and improvement plans to ensure customer KPI’s are achieved and executed.  Follows up with carrier regarding progress being made to these countermeasures. Monitors, tracks and evaluates DDS Carrier performance to Key Performance Indicators (KPIs) / metrics
  • Leads on-site DDS Carrier activities to include 24 by 5 coverage for all issues not limited to natural disasters, operation shutdowns, business continuity plans, etc
  • Creates and maintains Standardized work procedures (SOS/JES) for DDS activities on behalf of the customer that the 3PL is required to follow
  • Works with GM to establish strategies for continuous improvement of the DDS operations and cost reduction activities
  • Manage customer budget to include weekly DDS invoice submission for validity and 1st level approval of invoices

What you need to succeed at XPO:

At a minimum, you’ll need:

  • 4 years of Logistics or transportation experience
  • Demonstrated group presentation skills and excellent negotiation skills to deal effectively with individuals and groups within and outside the organization
  • Strong Fluency of Windows applications and Microsoft Office programs such as MS Project, Word, Excel and PowerPoint

It’d be great if you also have:

  • Bachelor’s Degree (B.A) in a related Field
  • Bi-lingual in Spanish and English
  • Experience in the automotive industry

Be part of something big.



XPO is a leading provider of world-class solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

XPO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with XPO policies which are in place to safeguard our employees and customers.


All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review XPO's candidate privacy statement here. 

Nearest Major Market: Riverside
Nearest Secondary Market: Los Angeles

Job Segment: Operations Manager, Manager, Operations, Management, Bilingual