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Analyst, Operations

Requisition Id:  236496
Business Unit:  Expedite/Air

Statesville, NC, US, 28677


Solutions driven success.


XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 


Logistics done differently.

Transport Topics ranked XPO Logistics #1 in North America, and Forbes named us one of America’s best employers. At XPO, we look for employees who take pride in their work and show dedication to their job. As the Analyst, Operations, you will support our Air Charter Operations and Finance teams with various customer, financial, and operational projects. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.


Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.


What you’ll do on a typical day:

  • Act as a liaison between Operations and Accounting/Finance to audit, reconcile and close-out invoices from carriers, vendors and intercompany for A/R and A/P purposes
  • Assist management team with developing and maintaining proper operational and compliance records/processes 
  • Work with operations and management to help develop and maintain SOPs for new and current staff
  • Provide project leadership for internal business and external business needs
  • Assis with carrier and vendor onboarding
  • Collaborate with Customer Service, Pricing and Operations to implement process improvement strategies
  • Provide consultative support to the business through data analyses and recommend efficiency improvements, including identifying cost control methodologies at a market level
  • Assist with monthly executive reporting package, identifying changes in market conditions, summarizing efficiency improvements and recapping other market related issues
  • Perform ad hoc analyses and project management as needed

What you need to succeed at XPO:

At a minimum, you’ll need:

  • Bachelor’s degree or equivalent related work or military experience
  • 1 year of logistics or transportation experience
  • Experience with Microsoft Office (Word and Excel)

It’d be great if you also have:

  • 3 years of related experience
  • Bachelor’s degree in Transportation Management, Supply Chain Management or Business
  • Air Transport experience
  • Experience in Microsoft SQL
  • Excellent customer service, communication, and organizational skills
  • Ability to identify opportunities to increase accuracy, optimize resources and develop, recommend and implement solutions

Be part of something big.


XPO is a leading provider of world-class solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

XPO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with XPO policies which are in place to safeguard our employees and customers.


All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review XPO's candidate privacy statement here. 

Nearest Major Market: Hickory

Job Segment: Operations Manager, Logistics, Supply Chain Manager, Supply, Operations