Analyst, Warranty Recovery - Hybrid

Requisition Id:  372889
Business Unit:  LTL

Ann Arbor, MI, US, 48105

What you’ll need to succeed as an Analyst, Warranty Recovery at XPO

Minimum qualifications:

  • Bachelor’s degree or equivalent related work or military experience
  • 1 year of experience filing warranty claims, pulling data, developing reports and utilizing Microsoft Excel for data capturing and reporting purposes
  • Excellent verbal and written communication skills and strong customer-facing skills
  • Proficient with Windows OS and Microsoft Office programs such as MS Project, Word, Excel and PowerPoint
  • Experience in warranty activities across a medium to large enterprise environment


Preferred qualifications:

  • Bachelor’s degree in supply chain, logistics, or business administration 
  • 3 years of relevant experience
  • Experience with asset management systems
  • Experience with Cetaris


About the Analyst, Warranty Recovery Job


Pay, benefits and more:

  • Competitive compensation package 
  • Full health insurance benefits are available on day one
  • Life and disability insurance
  • Earn up to 15 days of PTO over your first year
  • 10 paid company holidays
  • 401(k) option with company match
  • Education assistance
  • Opportunity to participate in a company incentive plan

What you’ll do on a typical day:

  • Maintain accurate records for all warranty activities including power units, trailers, forklifts, hostlers, handhelds, part number lines and fleet maintenance
  • Prepare regular reports on warranty data
  • Assist in mitigating risk due to out-of-warranty mechanical failures
  • Develop, test and analyze data to improve equipment reliability and decrease mechanical issues
  • Review and analyze claims as well as daily submission of warranty claims
  • Analyze work order data and file claims



About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 


The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 


Review XPO's candidate privacy statement here.

Nearest Major Market: Ann Arbor
Nearest Secondary Market: Detroit

Job Segment: Logistics, Supply Chain, Supply, Operations