Share this Job

Digital Carrier Procurement Supervisor

Requisition Id:  95824
Business Unit:  Brokerage

Ann Arbor, MI, US, 48105

Logistics done differently.

At XPO Logistics, we believe that our success depends on our ability to provide the highest level of support and solutions to our customers. As the Supervisor, Digital Carrier Procurement, you will serve as the daily point of contact and relationship manager for XPO’s core carriers. Your focus will be on developing and managing relationships with key contacts to look for new opportunities to expand the carrier spend, as well as growing the XPO Brokerage and Portfolio. Become a part of our growing, dynamic team and we'll help you develop your career to a level that will exceed your expectations.


Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.


What you’ll do on a typical day:

  • Serve as advocate and liaison for XPO’s top carriers to ensure satisfaction
  • Maintain responsibility for the execution of services, including meeting and exceeding KPI requirements
  • Develop and execute brokerage growth strategies with assigned carrier base; acquire and expand both contract and spot/transactional business
  • Review carrier’s service scores and provide corrective action plans when necessary
  • Leverage brokerage pricing techniques and tools, and market awareness and knowledge to effectively secure business while building carrier portfolio; cultivate a core book of business for consistent and repeatable sales
  • Collaborate with team members to secure the terms of sale (negotiating rates, identifying carriers, specialized equipment, etc.)
  • Ensure integrity of the shipment and the XPO brand by following standard processes
  • Monitor and maintain accurate billing to ensure mutually beneficial business operations
  • Update internal tracking and reporting systems throughout the day for maintaining accuracy in sales and volume

What you need to succeed at XPO:

At a minimum, you’ll need:

  • High school diploma or equivalent
  • 2 years of transportation sales experience

It’d be great if you also have:

  • Bachelor’s degree in Supply Chain or a related field
  • Availability to travel occasionally
  • 5 years of experience in a transportation sales environment
  • Strong interpersonal skills to establish and maintain effective, collaborative work relationships both internally and externally
  • Excellent verbal and written communication skills

Be part of something big.


XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Nearest Major Market: Ann Arbor
Nearest Secondary Market: Detroit