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Senior Change Management Manager

Requisition Id:  340639
Business Unit:  LTL

Ann Arbor, MI, US, 48105


Solutions driven success.


XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 


As a Senior Change Manager, you will design and execute change management strategies to support the success of critical HR projects. Your contributions will enable our teams to drive the organization forward. You’ll have the opportunity to both think strategically and to dig into the details. On our team, you’ll have the support to excel at work, and the resources to build a career you can be proud of.


Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.


What you’ll do on a typical day:

  • Apply structured methodology to lead change activities, from planning through to adoption, by identifying risks and points of resistance and developing specific plans to mitigate or address the concerns
  • Partner with HR PMO, Learning and Development (L&D), Communications and Operations teams to develop training materials, create plans and schedules, and implement process improvements
  • Facilitate in-person and virtual training for leaders and frontline employees
  • Participate in the development and advancement of best practice materials, templates, and workshops
  • Plan and assist with the execution and sustainment of transformation events and projects

What you need to succeed at XPO:

At a minimum, you’ll need:

  • Bachelor's degree or equivalent related work or military experience
  • 2 years of experience leading change initiatives
  • Experience with change management methodologies  
  • Ability to travel up to 10% of the time

It’d be great if you also have:

  • Experience facilitating training, both in-person and virtually
  • Strong project management and analytical skills with a track record of proactively identifying potential issues and formulating solutions and contingency plans
  • Service center or LTL freight management experience
  • Self-motivated work style; able to set priorities and work independently
  • Results-driven focus with the ability to analyze, prioritize and act in accordance with ethics and values to achieve desired results
  • Experience understanding/determining financial impacts of decisions and effectively communicating value propositions

Be part of something big.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.  

Review XPO's candidate privacy statement here. 

Nearest Major Market: Ann Arbor
Nearest Secondary Market: Detroit

Job Segment: Change Management, Project Manager, Manager, Management, Technology