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Director, Human Resources

Requisition Id:  269102
Business Unit:  Corporate

Boston, MA, US, 02111


Solutions driven success.


XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 


As the Director, Human Resources, you will ensure the execution of Human Resources (HR) policies and strategic initiatives within the Sales function, assist managers and employees with day-to-day HR activities and compliance, and work with leadership to ensure HR programs and initiatives are enhancing the delivery of business results. We’ll look to you to champion our values, ensuring an engaged workforce, loyal customers, efficient operations and a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.


Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.


What you’ll do on a typical day:

  • Develop, implement and evaluate HR programs and supporting systems to ensure an integrated approach to all practices, policies and procedures
  • Actively engage new employees and facilitate an understanding of the culture, ethics and expectations
  • Leverage HR knowledge to gather insight and develop new programs to engage and retain employee population
  • Maintain the highest levels of confidentiality, professionalism, attention to detail and customer service
  • Develop inclusive strategies to reward and recognize employees
  • Provide input to the Talent Acquisition team on developing strategic workforce plans that focus on a diverse and equitable workforce and on recruitment and retention strategies
  • Establish and maintain trustworthy partnerships with employees through a dedicated focus to relationship-building
  • Design and develop an effective succession planning process to ensure management and professional readiness to meet the growth plans of the business
  • Provide site-based support to the CEO’s office in Greenwich, CT and HR Business Partner support to the Sales functions across multiple Business Units
  • Enforce a performance-driven culture through the development and implementation of consistent performance management coaching and counseling techniques
  • Consult with and mentor managers on employee relations issues; ensure that appropriate corrective actions are consistently administered and provide leadership to assess, investigate, mediate and correct issues
  • Utilizes results from employee engagement surveys to ensure planned improvements are relevant

What you need to succeed at XPO:

At a minimum, you’ll need:

  • Bachelor's degree or equivalent related work or military experience
  • 7 years of relevant HR experience
  • Experience with HRIS systems such as SuccessFactors

It’d be great if you also have:

  • Bachelor’s degree in HR, Business, Communications or Psychology
  • Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR) or other HR certification or designation
  • Availability to work a flexible schedule, including planned and unplanned overtime, which may include weekends; occasional travel

Be part of something big.



XPO is a leading provider of world-class solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

XPO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with XPO policies which are in place to safeguard our employees and customers.


All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review XPO's candidate privacy statement here. 

Nearest Major Market: Boston

Job Segment: Manager, Human Resources Director, HR Manager, HR, Outside Sales, Management, Human Resources, Sales