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Manager, Transportation

Requisition Id:  346588
Business Unit:  Managed Transportation

Canton, MS, US, 39046


Solutions driven success.


XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 


As the Manager, Transportation, you will be responsible for the overall on-site management of a customer account, ensuring that compliance requirements and contractual obligations are met. You will also serve as the primary customer contact on all new initiatives and high-level critical issues. We will equip you with the best tools in the industry to grow and develop to a level that will exceed your expectations and help you reach your career goals.


Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.


What you’ll do on a typical day:

  • Maintain responsibility for the overall P&L to meet established budgets and forecasts
  • Ensure the effectiveness of the operation’s communication, interaction and relationship with company drivers
  • Oversee the management of tractor maintenance, compliance and service delivery
  • Track operational performance, including on-time pickup and delivery, volume, equipment balance and empty miles
  • Ensure driver recruiting and retention meets established fleet size goals
  • Identify opportunities to increase performance, improve processes and find efficiencies, and coordinate with leaders to implement solutions
  • Investigate and determine the root cause of all service failures; implement corrective actions whenever necessary
  • Develop and modify operational policies and procedures to meet customer service requirements on both new and existing processes
  • Maintain a safe work environment and foster a positive team dynamic, resolving employee relations issues and administering corrective action as required
  • Ensure annual profit, efficiency and quality goals are attained at each client engagement
  • Direct capital expenditure and asset deployment activities

What you need to succeed at XPO:

At a minimum, you’ll need:

  • 4 years of transportation experience
  • In-depth knowledge of the supply chain/logistics industry
  • Availability to travel occasionally

It’d be great if you also have:

  • Bachelor’s degree
  • Project management skills and experience
  • Proven leadership and collaboration skills with experience effectively supervising, mentoring and influencing employees
  • Excellent verbal and written communication skills
  • Experience as a collaborative, innovative and strategic thinker
  • Solid customer relationship management skills

This job requires the ability to:

  • Lift objects of various shapes, sizes and weights up to 25 lbs.
  • Stand, sit or walk for extended periods of time
  • Reach (including above your head), bend, climb, push, pull, twist, squat and kneel

Be part of something big.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.  

Review XPO's candidate privacy statement here. 

Nearest Major Market: Jackson Mississippi

Job Segment: Logistics, Supply Chain Manager, CRM, Employee Relations, Relationship Manager, Operations, Technology, Human Resources, Customer Service