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Analyst, Sales Operations

Requisition Id:  346884
Business Unit:  Brokerage

Charlotte, NC, US, 28277


Solutions driven success.


XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 


As an Analyst, Sales Operations, we are looking for a highly skilled professional to support our Brokerage Sales Team in formal pricing/quotation requests. You will coordinate opportunities, onboard new accounts, and work closely with the National Account Support, Strategic Account Support, and Sales Operations teams. If you’re looking to build a career you can be proud of at a company whose growth is pacing an industry, join us at XPO.


Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.


What you’ll do on a typical day:

  • Support designated Senior Sales with multi-million-dollar engagements. This includes coordinating all aspects of opportunities, bids, and proposals, maintaining a healthy and accurate sales pipeline, and providing account specific analytics
  • Coordinate and manage brokerage opportunities, specifically related to formal pricing/quotation request, across strategic, priority and business unit accounts
  • Analyze and provide critical data to support accounts across Brokerage, including reporting KPIs from Transportation Management Systems (TMS) and Salesforce, as well as measure win rates and ensure processes and analytics are in place for the future success of the team
  • Create and provide sales, quarterly business review, and bid strategy presentations for all Brokerage accounts while supporting customer onboarding processes for all new business, manage multiple projects simultaneously with a sense of urgency, run reports, as needed, and support and drive efficiencies related to internal repositories and rating engines

What you need to succeed at XPO:

At a minimum, you’ll need:

  • Bachelor’s degree or equivalent related work or military experience
  • 1 year of logistics, transportation, or relevant experience
  • Advanced skills in Microsoft Excel and PowerPoint as well as experience with Salesforce

It’d be great if you also have:

  • Bachelor’s degree in Business Administration, Finance, Logistics, Transportation Management, or a related field
  • 3 years of logistics or transportation experience, experience in project management, and outstanding ability to multitask and consistently meet deadlines
  • Excellent verbal and written communication skills; ability to present clean, organized, and thorough information and data appropriate for intended audience as well as strong attention to detail and follow-up skills with the ability to identify and resolve issues
  • Capacity to establish and maintain effective, collaborative work relationships both internally and externally

Be part of something big.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.  

Review XPO's candidate privacy statement here. 

Nearest Major Market: Charlotte

Job Segment: Sales Operations, Operations Manager, Project Manager, Sales, Operations, Technology