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Associate Analyst, Operations

Requisition Id:  341023
Business Unit:  Brokerage

Charlotte, NC, US, 28277


Solutions driven success.


XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 


As the Associate Analyst, Operations, you will support our new hire onboarding programs and ongoing employee development efforts. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. Become a part of our growing, dynamic team and we'll help you build a career you can be proud of.


Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.


What you’ll do on a typical day:

  • Manage scheduling of new hires in manager-led sessions
  • Monitor ramp up metrics and retention rates of new hires
  • Administer onboarding surveys and prepare data for analysis
  • Communicate with new hires regarding learning opportunities, resources, and schedules
  • Support and lead new initiatives set forward by the onboarding team
  • Facilitate training sessions from week 1 to end of training
  • Schedule new hire curriculum assignments
  • Maintain knowledge bases for new hire resources
  • Create and distribute communications to new hires and hiring managers
  • Provide support to hiring managers who are onboarding new employees



What you need to succeed at XPO:

At a minimum, you’ll need:

  • Bachelor’s degree in Human Resources, Adult Learning, or Transportation Management, equivalent related work, or military experience
  • Advanced skills in Microsoft Excel, Word and PowerPoint
  • Ability to create tools to collect feedback (surveys, questionnaires, etc.)
  • Excellent verbal and written communication skills; ability to present clean, organized, and thorough information and data appropriate for intended audience
  • Solid attention to detail and follow-up skills with the ability to identify and resolve issues

It’d be great if you also have:

  • 1 year of work experience employee onboarding and reporting, including performance improvement and strategy applications
  • Experience with Learning Management Systems (LMS), preferably Cornerstone
  • Experience in program/project management
  • Capacity to establish and maintain effective, collaborative work relationships both internally and externally

Be part of something big.



We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.  

Review XPO's candidate privacy statement here. 

Nearest Major Market: Charlotte

Job Segment: Operations Manager, Project Manager, Operations, Technology