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Engineer, Technology Network

Requisition Id:  346528
Business Unit:  Corporate
Location: 

Charlotte, NC, US, 28277

 

Solutions driven success.

 

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

 

As the Engineer, Technology Network, you will be responsible for monitoring the health of mission critical systems associated with both internal infrastructure and customer facing systems. You will work closely within the department and various tech teams to ensure our monitoring solutions are applied in a deliberate, measured, and precise way. Become a part of our rapidly growing global team and we'll help you develop your career to a level that will exceed your expectations.

 

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

 

What you’ll do on a typical day:

  • Foster and leverage formidable insight into internal and external infrastructure to facilitate escalation, resolution, and documentation of incidents/issues
  • Assist in execution of change controls, regular patching, and maintenance of network infrastructure
  • Coordinate field tech resources to troubleshoot and/or install new network infrastructure
  • Take ownership to solve problems directly or coordinate problem resolution between internal/external parties
  • Monitor incident tickets/service requests and respond in a timely manner
  • Participate in long-term projects to improve internal tools, infrastructure, and procedures.
  • Order network circuits and be involved in the build process
  • Be involved in network and site development/move projects, large and small

What you need to succeed at XPO:

At a minimum, you’ll need:

  • Bachelor’s degree or equivalent related work or military experience
  • 1 year of applicable Network/Service Operations experience

It’d be great if you also have:

  • 1 to 2 years of applicable Network/Service Operations
  • Direct experience with network monitoring and ticketing software
  • Proficiency with productivity software and various web browsers
  • Flexible schedule, this position will involve weekend and evening support during on call rotation
  • Experience with monitoring software/tools (Solarwinds NPM, infoblox)
  • Experience with DHCP, DNS, Subnetting, carrier ticketing portals
  • Ability to work carrier/network issues to resolution.
  • Experience with Cisco command line, iWAN/SDWAN/ACI, DMVPN, WiFi, Avaya/Cisco switching

Be part of something big.

#LI-Hybrid

 

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

 

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 
 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.  
 

Review XPO's candidate privacy statement here. 


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