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Manager, Payroll

Requisition Id:  341555
Business Unit:  Corporate

Charlotte, NC, US, 28277


Solutions driven success.


XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 


As the Manager, Payroll, you will manage and perform tasks related to the analysis, processing, and execution of payroll for the US and Canada within SuccessFactors ECP.  You will also oversee the payroll processing, payroll tax, and analyst teams and use your knowledge and experience to guide us on the road to success. Become a part of our dynamic team and we'll help you develop to a level that will exceed your expectations.


Please note that this position is in scope to transition to the brokered transportation services company that will be created with the planned separation of XPO’s North American Transportation business from its less-than-truckload (LTL) business. For more information, please see our public statement.


Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.


What you’ll do on a typical day:

  • Oversee the Payroll Processing and Analyst teams responsible for running SuccessFactors (ECP) payroll for all US and Canadian employees
  • Manage payroll tax remittance and reporting for multi-state and multi-national corporation with numerous tax entities.  Manage team of payroll tax analysts and external employment tax service provider relationship (ADP).
  • Document configuration requirements and perform user acceptance testing for system enhancements as well as the delegation and coordination of such efforts among the Payroll Analyst team.
  • Coordinate SNOW case assignments, enforce standards, and serve as second level escalation point for Payroll
  • Coordinate payroll handling of executive equity transactions and other employee benefits reportable for tax purposes
  • Act as subject matter expert for cross functional projects involving new services and enhancements that impact payroll
  • Direct year-end processing for W-2, T4, and RL1 generation and reporting for US and Canadian employees
  • Reviews and concludes (accept/decline) on system access requests
  • Handle all management level responsibilities for staff, including performance reviews, employee development, hiring, firing, coaching, mentoring, and counseling

What you need to succeed at XPO:

At a minimum, you’ll need:

  • Bachelor's degree or equivalent related work or military experience
  • 5 years of experience in a large, multi-state, multi-national payroll department
  • Demonstrate advanced understanding of payroll processes, procedures, controls, tax & regulatory compliance requirements
  • Demonstrated proficiency in SuccessFactors EC and ECP
  • Experience with case management application (e.g., ServiceNow)
  • Specialized systems experience pertinent to the team/position (e.g., Kronos)
  • Experience with Microsoft tools and applications

It’d be great if you also have:

  • Bachelor’s Degree in Accounting or Finance, or related field
  • MS or MBA is desired
  • Certified Payroll Professional (CPP) designation preferred

Be part of something big.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.  

Review XPO's candidate privacy statement here. 

Nearest Major Market: Charlotte

Job Segment: Payroll, Compliance, Equity, MBA, Law, Finance, Legal, Management