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Senior Analyst, HRIT (Kronos / Timekeeping) - Hybrid

Requisition Id:  348504
Business Unit:  Brokerage

Charlotte, NC, US, 28277


Solutions driven success.


XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 


As the Kronos Systems Analyst, you will be responsible for performing highly complex analysis, development, testing, and documentation on application projects and support; as well as enhancement requests. You will also serve as a subject matter expert and liaison with team members in business, technology, and leadership. If you’re ready to build a career you can be proud of, we have an opportunity for you at XPO.


Please note that this position is in scope to transition to the brokered transportation services company that will be created with the planned separation of XPO’s North American Transportation business from its less-than-truckload (LTL) business. For more information, please see our public statement.


Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability, and the opportunity to participate in a company incentive plan.


What you’ll do on a typical day:

  • Provide expert working knowledge of the Kronos application and configuration
  • Participate in intake and business requriements gathering of enhancements
  • Lead and participate in the configuration and implementation of enhancements to satisfy approved business requirements
  • Lead and participate in the deployment/implementation of application projects and enhancements.
  • Collaborate with project team members and QA on development, support issues, and security requirements
  • Serve as the highest-level technical expert to provide system and customer support to users including issue resolution; as well as repair and document changes to the system. Develop and perform testing as needed
  • Provide technical leadership and support system offerings to Payroll, HR Staff, and Operational Management
  • Collaborate with the Learning and Development team to develop and maintain application training manuals and system documentation
  • Mentor and coach team members and business users on Kronos and other related application usage including, technical knowledge, problem resolution, process improvement, and policies/procedures
  • Provide 24/7 on-call rotational support of applications

What you need to succeed at XPO:

At a minimum, you’ll need:

  • Bachelor's degree or equivalent related work or military experience
  • 2 years of Kronos Workforce Central timekeeping and accruals configuration expertise, preferably in a large, multi-national company
  • Proficient in writing and running queries against the Kronos database
  • Familiarity with Workforce Integration Manager (WIM)
  • Ability to establish and maintain solid business relationships and work effectively with business and client contacts.
  • Ability to communicate business needs to technical people and to communicate and simplify complex technical information for non-technical people

It’d be great if you also have:

  • Experience creating Kronos integrations
  • Experience in IT Shared Service departments
  • Experience working in JIRA
  • Experience working in a SDLC process driven organization
  • Strong analytical and follow-up skills with ability to identify and resolve problems

Be part of something big.



We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.  

Review XPO's candidate privacy statement here. 

Nearest Major Market: Charlotte

Job Segment: Payroll, Systems Analyst, Business Process, QA, Finance, Management, Customer Service, Technology, Quality