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Senior Manager, Technology Quality Assurance

Requisition Id:  250099
Business Unit:  Managed Transportation

Chicago, IL, US, 60601


Solutions driven success.


XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 


 As the Senior Manager, Technology Quality Assurance, you will be responsible for managing a team, that performs quality assurance checks on new projects, products, enhancements, production incidents and periodic regression testing, as well as coordinating and assisting in user acceptance testing performed by end users. On our team, you’ll have the support to excel at work, and the resources to build a career you can be proud of.


What you’ll do on a typical day:

  • Directly supervise Team Leads and Analysts/Engineers, including recruiting, hiring, managing, training and evaluating the performance of QA personnel
  • Coordinate with teams, such as Development, Product and Business, to assess severity and priority of reported issues
  • Grow and manage a team that is composed of both onshore and offshore resources
  • Manage the planning and execution of product testing efforts, including all associated resources, to meet committed delivery dates
  • Define automation, performance and manual test strategies for taking quality to next level
  • Work with project managers to develop project schedules and resource allocation models for QA-related projects
  • Provide guidance around automation strategies, working with the QA Automation and Application Development teams
  • Drive continuous improvement of the change control process, including modifying policies and procedures as needed
  • Review Requests for Change (RFCs) and approve or reject them based on their adherence to documented change management process requirements and standards

What you need to succeed at XPO:

At a minimum, you’ll need:

  • Bachelor's degree or equivalent related work or military experience
  • 5 years of experience leading QA team with a focus on building out test strategies for large, multitiered businesses consisting of multiple applications
  • Strong knowledge of requirements gathering, system testing, software quality assurance and scope control best practices and methodologies

It’d be great if you also have:

  • 10 strong years of transportation experience
  • Expertise in agile project methodology
  • Excellent verbal and written communication skills
  • Experience with different programming languages and test automation technologies
  • Good understanding of SDLC
  • Proven track record of creating and executing quality processes
  • Experienced in using JIRA, Zephyr, ZAPI, Selenium Webdriver, Team city or similar QA Process and Test Automation Tools

Be part of something big.



XPO is a leading provider of world-class solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

XPO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with XPO policies which are in place to safeguard our employees and customers.


All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review XPO's candidate privacy statement here. 

Nearest Major Market: Chicago

Job Segment: Information Technology, IT Manager, QA, Quality Assurance, Technology, Quality