Manager, Service Center 5

Requisition Id: 386542

Business Unit: LTL

Location:

Dorval, QC, Canada, H9P1A2

What you’ll need to succeed as a Service Center Manager at XPO

Minimum qualifications:

4 years of supervisory experience
Thorough knowledge of and experience with the Less-than-Truckload (LTL) industry, transportation rules and regulations, OSHA standards, hazardous materials regulations, NMFC and Tariff rules and company policies and procedures
Experience with Microsoft Office

Preferred qualifications:

Bachelor’s degree, 4 years of related work experience or equivalent military experience
Experience with process improvement and the use of Lean and/or Six Sigma
Demonstrated ability to multitask and prioritize work with excellent organizational skills
Experience in an LTL environment
Solid research skills
Exceptional leadership, communication, presentation and administrative skills

About the Service Center Manager job

Pay, benefits and more:

Competitive compensation package
Full health insurance benefits available on day one
Life and disability insurance
Earn up to 15 days of PTO over your first year
9 paid company holidays
401(k) option with company match
Education assistance
Opportunity to participate in a company incentive plan

What you’ll do on a typical day:

Supervise all employees reporting to the Service Center, including tracking and auditing employees’ hours, handling payroll issues and personnel changes, administering corrective action and monitoring the coaching, training and development of your staff
Plan daily manpower needs to ensure freight is delivered and picked up promptly
Provide clear and frequent information to all employees about Service Center productivity and company policies and procedures
Research, monitor and implement all opportunities to cut costs and improve efficiencies
Maintain clean and safe working conditions of the facility and equipment
Comply with all applicable laws/regulations, as well as all company policies/procedures
Route proper documentation and oversee procedure control for hazardous material shipments

Service Center Managers are required to:

Frequently lift up to 50 lbs. and occasionally greater than 75 lbs.
Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
Walk and stand for extended periods on a loading dock that is not climate-controlled and may be slippery
Work outdoors in inclement weather

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.

Qualified applicants will receive consideration for employment without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability or other protected status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They should not be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed.

If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to accommodations@xpo.com. In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying.

Accommodation email must include:

Your name
Job title with location (city/province) and requisition ID
A clear description of the disability accommodation that you are seeking