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Specialist, Billing Resolution

Requisition Id:  346294
Business Unit:  Brokerage

Dublin, OH, US, 43017


Solutions driven success.


XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 


As the Specialist, Billing Resolution, you’ll help coordinate billing and related tasks as liaison between Operations and Accounting/Finance, working with operations and business unit leaders to create and implement effective billing/settlement process


Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.


What you’ll do on a typical day:

  • Audit freight invoices by interpreting and applying customer contracts, terms and conditions
  • Research, analyze and identify issues and errors on freight invoices and bills of lading; collaborate with internal and external parties as needed to resolve issues
  • Audit invoices before sending to customer to verify they are accurate and collectible
  • Perform account maintenance to add, change or delete customer information, data elements or attributes
  • Reconciliation of TMS and ERP systems and input into continuous improvement
  • Weekly and monthly operational and financial reporting

What you need to succeed at XPO:

At a minimum, you’ll need:

  • 1 year of related experience in transportation including TMS interaction and carrier/customer contract auditing and accounts receivable
  • Experience with Microsoft Office (Outlook, PowerPoint, Word & Excel)

It’d be great if you also have:

  • Bachelor’s degree
  • Excellent verbal and written communication skills
  • Ability to work independently and in a team environment in fast paced, dynamic environment
  • Highly organized work style with the proven ability to multitask and prioritize workloads
  • Demonstrated analytical skills; ability to effectively identify and resolve problems

Be part of something big.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.  

Review XPO's candidate privacy statement here. 

Nearest Major Market: Columbus
Nearest Secondary Market: Dublin

Job Segment: Accounts Receivable, ERP, Finance, Technology