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Executive Deskside Support Technician

Requisition Id:  48789
Business Unit:  Corporate

Greenwich, CT, US, 06831

Logistics done differently.

Do you want to take your career to the next level with a growing global company? This year, Fortune named XPO Logistics among the most admired companies in the world, and Forbes listed us as one of America’s best employers in 2017. We need dedicated and hardworking people ready to provide legendary assistance for our top executives. As the Executive Deskside Support Technician, you will provide comprehensive technical support, including tracking, troubleshooting and resolving all end-user computer issues. Become a part of our growing, dynamic team and we'll help you develop to a level that will exceed your expectations.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

What you’ll do on a typical day:

  • Deliver elite support to onsite and remote executives, in a courteous professional manner
  • Develop solid relationships and demonstrate the ability to inspire trust and maintain confidentiality to best understand and support executive-level needs
  • Provide recommendations regarding new technologies to better support the company
  • Independently resolve complex, break/fix issues in person or via telephone

What you need to succeed at XPO:

At a minimum, you’ll need:

  • High school diploma or equivalent, or equivalent work experience
  • 10 years of experience supporting a corporate, networked computer environment
  • Proficiency with PC, MAC, mobile devices, LAN/WAN, printers, communication devices and other peripherals
  • Advanced knowledge, support and troubleshooting of AV, presentation and teleconferencing equipment

It’d be great if you also have:

  • Associate or bachelor’s degree in Computer Science or Management Information Systems
  • MCP, MSCE or A+ certifications
  • 10 years of experience installing, troubleshooting and supporting corporate AV equipment; executive/VIP support; building, deploying and troubleshooting desktop computers in a corporate environment; Microsoft Windows OS, Active Directory and O365 support; Telephony equipment; Mac OS experience
  • Ability to quickly learn and achieve proficiency in new software applications

Be part of something big.

XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Disney, Pepsi, L'Oréal, Toyota and many others. We’re the fastest-growing transportation company on the Fortune 500 list and we’re just getting started.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Nearest Major Market: Bridgeport
Nearest Secondary Market: Danbury