Operations Manager

Logistics done differently

Ready for a change? Looking for a role that you can develop into? Are you a hands-on Operations Manager ready for your big break? We are looking for someone like you. We’re currently recruiting for a Operations Manager to be based at our site in Hanley for our contract with Fuchs. You’ll be responsible for a long-standing contract, managing a team of 20, at the customer premises. You’ll oversee the safe, compliant and accurate delivery of Fuchs products, across Monday to Friday.

Pay, benefits and more:

We’re looking to offer a salary of up to £43,000 per annum. In addition, we offer 25 days holiday (plus bank holidays), as well as the option to buy additional days. You’ll have access to a variety of high street discounts as well as a cycle to work scheme, a workplace pension and many other perks.

What you’ll do on a typical day:

• Oversee the traffic office and supervisory team.
• Responsible for first-line driver management, including conducting driver appraisals, identifying training needs, and improving staff skills.
• Manage the allocation of work, lost mileage, network issues, and punctuality.
• Ensure compliance with policies, standard operating procedures, and all relevant legislation.
• Support the General Manager in delivering agreed plans and budgets, maintaining established levels of service and quality.
• Adhere to the Operator’s Licence undertakings.
• Conduct daily KPI checks including random drug and alcohol testing, driving licence checks, gate checks, service monitoring, and depot punctuality.

What you need to succeed at XPO:

• It’s important you have exposure of working in a fast-paced environment – no two days will be the same and we need you to think on your feet
• Previous experience supervising and developing a team within a transport environment
• Every day you’ll need to have an eye on continuous improvement of operational efficiencies and fleet performance - do you have a track record of improving things?

Be part of something big. 

We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work. You may not feel you tick all of the boxes we have written above, so even if your experience doesn’t precisely match the job description but you feel you have the skills needed, please feel free to reach out to our recruitment team for an initial discussion. Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please don’t hesitate to let us know. 

XPO is a leading provider of world-class solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.Review XPO's candidate privacy statement here.