Operations Manager

 Logistics done differently.

Is operating effectively in a transport environment one of your strengths? Is coordinating drivers and ensuring you run a safe and efficient operation a day-to-day occurrence for you? Do you find building strong and sustainable relationships with stakeholders a habit? If so, we are looking for a Transport Operations Manager to join us, on a full time, permanent basis, to be based In Hatfield on our Arla contract  

Pay, benefits and more:

The salary on offer will be up to £46,000. We also offer 25 days’ holiday (including bank holidays), as well as the option to buy additional days. You’ll have access to a variety of high street discounts, as well as a cycle to work scheme, a workplace pension and many other benefits.

What you’ll do on a typical day:

• A customer facing role that supports the Regional Transport Manager
• Operational day to day accountability and responsibility for the site, effectively managing both yours and your teams time to ensure a safe and efficient service
• As a true people manager, you will focus on ensuring that your colleagues receive the right level of support, coaching and development
• Manage the relationship between XPO and our customers, constantly communicating across various stakeholders
• Ensure that all teams are aligned, operating to XPO standard policies and procedures
• Support the Transport Manager with adherence to all compliance and legal obligations with a huge emphasis on safety, deputising in their absence
• Assist with executing the daily plan for all deliveries and collections, with a keen eye on resource available at site and keep the customer updated
• Working closely with the onsite customer on a day-to-day basis, you’ll support with period reviews and customer presentation in the Transport Managers absence
• Provide leadership and guidance for your team to enable them to meet objectives, encouraging open communication
• Closely working with other operational sites to maximise efficiencies and improve financial performance across the account

What you need to succeed at XPO:

• Ideally, you’ll already be an Operations Manager or have Transport experience in a 3PL environment, looking for the next step
• Great People Management and Leadership skills
• National or International CPC holder – essential
• A track record of resolving complex issues and delivering results in a fast paced environment
• An analytical understanding on performances across Safety, Service and Cost

We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work. You may not feel you tick all of the boxes we have written above, so even if your experience doesn’t precisely match the job description but you feel you have the skills needed, please feel free to reach out to our recruitment team for an initial discussion. Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please don’t hesitate to let us know. 

XPO is a leading provider of world-class solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.Review XPO's candidate privacy statement here.