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Senior Director, Operations

Requisition Id:  345471
Business Unit:  Expedite/Air

Livonia, MI, US, 48150


Solutions driven success.


XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 


As the Senior Director, Operations, you’ll oversee several important areas that are critical to keeping our operations running smoothly. We’ll count on your skills and years of experience to be a champion of our company values, ensuring an engaged workforce, loyal customers, efficient operations and a bright future for yourself and XPO.


Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.


What you’ll do on a typical day:

  • Communicate with customers, vendors and operations to ensure customer commitments are met
  • Support Director level employees at multiple sites with daily operational activities
  • Manage P&L responsibilities for owned operations
  • Develop strategic growth plans for owned operations
  • Support business development efforts to land new accounts
  • Assist senior leadership with critical matters related to the business
  • Establish procedures for maintaining overall company quality objectives
  • Hire, train, develop and appraise staff effectively
  • Manage facilities, yards, personnel and all associated activities
  • Ensure all records/reports are completed on time and maintained appropriately
  • Adhere to and enforce all safe work practices
  • Manage fleets of trucks, trailers, drivers and daily work activities
  • Manage inbound/outbound freight from warehouse and yard
  • Manage a team, focusing on specific growth opportunities and trends to leverage industry benchmarks and provide year-over-year improvement of KPI measurements  

What you need to succeed at XPO:

At a minimum, you’ll need:

  • 7 years of transportation management experience

It’d be great if you also have:

  • Bachelor’s degree in Supply Chain or Logistics
  • Availability to occasionally travel between branches, regions and corporate headquarters
  • 10 years of progressive transportation management experience

Be part of something big.




We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.  

Review XPO's candidate privacy statement here. 

Nearest Major Market: Livonia
Nearest Secondary Market: Detroit

Job Segment: Logistics, Operations Manager, Supply Chain, Manager, Operations, Management