Support Engineer

Logistics done differently.

We are looking for a Solution Engineer with good commercial project management skills to support the sales team to designing innovative technical and commercial solutions.

Responsibilities Include:

Your main functions will be:

• To understand, interpret and respond to detailed technical specifications & documentation and to action the preparation of proposals for the supply chain division.
• To work with the sales team and customer prospect to ascertain the enquiry information necessary to produce sales proposals including quotation document.
• To submit a detailed response to the enquiry documentation and provide responses to any subsequent requests for clarification
• To respond to customer questions & requests in a timely and efficient manner.
• Define and evaluate KPIs/pricing compliance to track pricing performance and enable continuous improvements
• To handle incoming sales calls and maintain appropriate records.
• To support the Sales Team in negotiations with the customer and convert those opportunities into offers.
• To assist the team with further developing the costing process as part of the quotation process.

What you need to succeed at XPO:

At a minimum, you’ll need:

• Bachelor’s Degree (An engineering qualification would be advantageous but any technical or financial education with relevant experience will be considered).
• Minimum of 2 years of experience in strategy consulting or background of tendering and proposal preparation.
• Strong analytical skills and financial modelling skills to help drive recommendations through to completion
• High aptitude to provide critical thinking and works well under pressure with appropriate attention to detail
• Excellent written and verbal communication skills, as well as ability to work across functions
• Proficiency in English

Be part of something big.

XPO es un proveedor líder de soluciones de cadena de suministro de vanguardia de las empresas más exitosas del mundo. Ayudamos a nuestros clientes a administrar sus productos de manera más eficaz mediante nuestra tecnología y servicios. Nuestra mayor fortaleza es nuestro equipo global: personas enérgicas e innovadoras de todos los niveles de experiencia y talentos que hacen de XPO un excelente lugar para trabajar.

Las declaraciones anteriores tienen la intención de describir la índole general y el nivel de trabajo que realizan las personas asignadas a esta clasificación. No están destinadas a ser interpretadas como una lista exhaustiva de todas las responsabilidades, deberes y habilidades exigidas al personal así clasificado. Todos los empleados pueden estar obligados a realizar tareas más allá de sus responsabilidades normales de vez en cuando, según sea necesario.