Premium Services KPI Specialist

What you’ll need to succeed as a Sales Product Manager at XPO

Minimum qualifications:

• 4 years of product management experience
• Bachelor's degree or equivalent related work or military experience

• Excellent communication, leadership, and problem-solving skills
• Able to work in a fast-paced and collaborative environment

Preferred qualifications:

• Over 5 years of product management experience
• Master’s degree in supply chain, economics, or logistics

• Prior leadership experience
• Sales experience
• Less-than-Truckload (LTL) industry knowledge and experience

About the Sales Product Manager job

Pay, benefits and more:

• Competitive compensation package
• Full health insurance benefits available on day one 
• Life and disability insurance 
• Earn up to 15 days of PTO over your first year  
• 10 paid company holidays 
• 401(k) option with company match 
• Education assistance 
• Opportunity to participate in a company incentive plan 

What you’ll do on a typical day:

• Conduct industry analysis to identify market trends, competitive dynamics and customer needs for LTL Premium Services
• Using qualitative and quantitative research, lead a consistent process to identify, prioritize and apply customer needs to the go-to-market process
• Articulate to senior leaders high-potential opportunities the organization may wish to pursue using a data-driven approach
• Document processes and conduct research, such as concept testing, to determine whether the solution meets customer needs and identify any modifications needed
• Provide real market feedback on the viability of the entire business proposition
• Partner with internal teams to develop a business case to ensure solutions align with organizational goals
• Ensure product offering meets commercial success targets (e.g., revenue, profitability) throughout its lifecycle for Premium Services
• Lead a cross-functional effort to gather and analyze product performance and market indicators, gaining alignment on enhancements to grow Premium Services revenue and profitability
• Manage a portfolio of products and make decisions on resource investment to ensure an overall balance of spend, revenue, and risk

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

Review XPO's candidate privacy statement here.